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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Optimum Feedback is both a cloud-hosted reputation and feedback management software that is available as a SaaS offering. It comes with a smart dashboard that helps in monitoring and managing all the reviews and feedback from a centralized place. The moment a negative review is posted, users are alerted immediately. It allows the users to reap the benefits of sentiment-based marketing by offering solution with sentiment analytics. Social media monitoring becomes possible on a thorough basis. Optimum Feedback features campaign management, customer review platform, response management etc. New review request generation and multi-channel marketing campaigns become possible with it. Read more | ChatMeter is an advanced reputation management software that is developed with the aim to enhance the online presence of companies, agencies, and multi location businesses. It provides smart tools to identify, monitor, and manage important reviews and track their quality to measure against the competitors for providing you an upper hand in the online marketplace. With ChatMeter, users can take full control of their review management process to create an online presence that speaks for itself. It enables the users to respond to their reviews to increase their engagement rate which furthers increases their visibility on the internet. It provides features for bulk responding, task reporting, and insightful analyzing. It also offers tools for social media monitoring and sentiment analysis along with campaign management. Users can personalize their own templates and obtain detailed insights about their brands growth and engagement rate with ChatMeter. It further provides 3 unique survey options along with custom alerts to its users. The platform offers support for both iOS and Android and the pricing strategy is quotation based. Read more |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
6 Features
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8 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Gamification
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Review Summary |
Not Available
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Overall, Chatmeter receives positive reviews from users, being praised for its user-friendly interface, which allows for easy setup and management of surveys, as well as its customizable features and ability to integrate with various platforms. However, some users have noted that the reporting and analysis features could be improved, and the cost may be a drawback for some. Additionally, some users have experienced occasional bugs and glitches, which can be frustrating. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Optimum Feedback Custom |
ChatMeter Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 1 More
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Videos |
+ 1 More
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+ 2 More
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Company Details | Located in: Manchester, United Kingdom | Located in: San Diego, California |
Contact Details |
Not available https://optimumfeedback.com/ |
619-795-6262 https://www.chatmeter.coma/ |
Social Media Handles |
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