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JivoChat

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatGen logo
Live Chat Software

5 2 user ratings

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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Chatango logo
Live Chat Software

4.7 3 user ratings

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Overview

Description ChatGen is a leading hybrid chatbot platform helping businesses convert site visitors to potential buyers. It offers exemplary services trusted by over 500 businesses, among which are PayPal. Eureka Forbes, The ELS Club, etc. The features offered by this platform enable businesses to deliver engaging and friendly customer service in no time. Automated lead qualification lets users convert leads with the bot and route them to the right sales rep for easy conversion. Users can also view their visitors live on the website and monitor their activity in real-time. Moreover, with intelligent routing functionalities, the AI-powered platform routes the best lead to high-performing sales reps for efficient delivery of services. Also, extensive analytics lets users get access to and improve their sales strategies and agent-wise performances consciously. Inbuilt live chat facility lets users connect their visitors to a live agent facilitating direct inquiry resolution. Beyond this, intuitively developed conversational landing pages facilitates seamless visitor engagement on the website and are fully customizable to reflect user-wise brand needs. Read more Chatango offers a comprehensive solution for online conversations, enabling professionals to communicate in real time. With its reliable performance and its highly customizable features, Chatango is quickly becoming a go-to platform for professional conversations. For businesses looking to manage discussions with customers or within their own team, Chatango’s different form factors provide an ideal fit. Box format enables content to be advantageously placed on websites, while Tab or Ticker formats give a sleek presence wherever conversation needs to take place. The options are available also mean restricted administrative control can easily be implemented - allowing organizations to keep large groups readable via user rate limit messages. What makes Chatango a great tool is that it is always secure and reliable – perfect for handling any spike in traffic that may come from breaking news events. Because of its ease of use and flexibility, Chatango presents users with an efficient solution regardless of the project at hand. The impressive performance offered by this communication platform makes Chatango the ideal choice for professionals wishing for a fast and effective way to engage in real-time conversations across all devices and platforms. With unbeatable performance, complete customizability, built-in security features, and available in multiple format types Chatango provides the perfect solution for online dialogue. Read more
Pricing Options
  • Free Trial Available
  • Starts at $79.0. Offers Custom plan.
  • Free Trial Not Available
  • Chatango Offers Free-forever plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    65%
  • Momentum
    62%
  • Popularity
    77%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    63%
SaaSworthy Awards # 19 Fastest Growing
Not Available

Features

Total Features
7 Features
2 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 4 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Persistent Chat Creating a subject-based group conversation that persists over time
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    5/5 2 user ratings
    4.7/5 3 user ratings
    Rating Distribution
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    • Excellent

      66.7%
    • Very Good

      33.3%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $79.0. Offers Custom plan.
    • Free Trial Not Available
    • Chatango Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $79.00 $89.00 per month

    Business $149.00 $179.00 per month

    Business Pro $199.00 $249.00 per month

    Business Elite Custom

    Chatango Free

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Dashboard
    + 4 More
    Not Available
    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: Los Angeles, California

    Not available

    Contact Details

    Not available

    https://chatgen.ai/

    Not available

    https://chatango.com/

    Social Media Handles

    Not available

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