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Overview

Description Chargebee is a subscription billing and recurring payment software tool suitable for businesses that offer a subscription based service. It is a cloud based subscription billing solution that is comprehensive, yet unique and easy to handle. Chargebee helps automate the billing processes of businesses that run subscription services. It also provides the ability to change prices, give discounts and run promotions without the need for a developer. The software allows to engage subscriber clients through self-service portals create upsell opportunities and take advantage of recurring revenue. It also offers custom pricing options and pause subscriptions (a smart alternative to cancelling subscriptions). The custom pricing gives the ability to extend renewal periods before their expiration. An automated workflow is provided for invoice generation, payment collection, email notifications, customer management and follow-ups for sales and marketing teams. All these services are delivered as a SaaS plug and play solution provided on the internet via cloud. Read more Chargify is an exclusive billing and revenue management software that helps B2B SaaS companies to collect money from their clients on a monthly basis. Companies get the flexibility to rate, bill and generate invoices just the way they want, no matter whether it is for simple subscriptions or other complex usages. Its inbuilt subscription management system makes the entire payment process quite an easy task for individual customers to execute. Thus enhancing the client satisfaction and retention levels in real-time. Moreover, companies with access to the right kind of data and analytics, get to monitor high selling products, generate revenue and ongoing customer trends in a seamless manner. Billing features included within Chargify come as both one-time and recurring subscriptions. Further, the solution can also be integrated with Salesforce, Hubspot, QuickBooks, Xero, NetSuite, Zapier, Workato and many other external platforms, enabling seamless business. Chargify also helps businesses with quick customer onboards with its integrated three-level onboarding support- Email, Guided and Strategic. Finally, the software includes 25+ payment partners that are in compliance with major currencies and most popular payment methods. Read more
Pricing Options
  • Free Trial Available
  • Starts at $599.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 943 user ratings
4.4/5 501 user ratings
Ratings Distribution
  • Excellent

    69.4%
  • Very Good

    22.5%
  • Average

    2.7%
  • Poor

    1.8%
  • Terrible

    3.7%
  • Excellent

    53.9%
  • Very Good

    34.1%
  • Average

    9.6%
  • Poor

    0.8%
  • Terrible

    1.6%
Review Summary

Chargebee is generally well-received by users, earning praise for its ease of use, robust features, and excellent customer support. Many reviewers highlight its intuitive interface, making it accessible to users of all technical backgrounds. The software's comprehensive functionality, including subscription management, invoicing, and reporting, is also a major selling point. Additionally, users commend Chargebee's customer support team for their responsiveness and willingness to go the extra mile. While some users mention occasional glitches and a need for more customization options, the overall sentiment towards Chargebee is overwhelmingly positive, indicating a high level of user satisfaction.

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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $599.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
Pricing Plans
Monthly Plans Annual Plans

Starter Free

Performance $599.00 $599.00 per month

Enterprise Custom

 
View Detailed Pricing
Not Available

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Vendor information

Company Details Located in: Walnut, California Founded in: 2011 Located in: San Antonio, Texas Founded in: 2009
Contact Details

+1 877-900-1818

https://www.chargebee.com/

+1 800-401-2414

https://www.chargify.com/

Social Media Handles

Not available

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