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Description | ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully. Read more | CenterStone is a feature-rich CAFM solution specifically designed to help organizations streamline the tactical work of managing the complete lifecycle of workplace building processes, including space, moves, assets, work orders and operations. CenterStone is perfect for organizations of all sizes and can be tailored for companies looking to manage a single building, to those with millions of square feet that require an enterprise-wide facility management solution. Ability to manage traditional, modern office and hybrid workspace as well as manage the transition to new workspace styles. Full end-to-end flexible workflows that manage your facilities processes from beginning to completion. Meet the self-service demands of the modern flexible workplace. Easily navigate floors, locate office amenities, or search and find colleagues. Read more |
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Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued. |
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Company Details | Located in: Pleasanton, California | Located in: Marlborough, Massachusetts |
Contact Details |
1-800-508-6695 https://servicechannel.com/ |
+1 800 850 2660 https://realestate.trimble.com/products/centerstone/ |
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