| Description | CallFire is a cloud-based technology that allows contact centers to run automated outbound campaigns while also keeping track of their business's success and functionality. Text messaging, voice broadcasting, cloud call center, IVR, call tracking, and a developer API are among the app's primary features. It integrates Excel and CRM spreadsheets in the cloud to provide calling agents with client history and comments in a single interface. It allows for limitless call transferring as well as real-time reporting. Users can also record calls, add custom scripts, and play pre-recorded voicemail messages for consumers using CallFire. This programme allows agents to update information, provide crucial notifications, contact customers, advertise services, and track the success of employees using audio broadcast and text messaging. CallFire also offers an IVR system that can be used to set up surveys, appointment reminders, payments, and polls for both outgoing and inbound calls. Phone surveys, call routing, call recording, auto-attendant, results tracking, and analytics are some of the other IVR capabilities. Read more | Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies. Ringostat does not just assist in taking calls, the application also supports by finding new leads. With the software, companies are able to increase lead conversion and their revenue from a single platform. When customers call a business’ hotline, they expect to speak with a representative. And while sales representatives are on the phone with customers, Ringback stores data from the call into the system. Read more | WhatConverts is an amazing lead tracking software for marketers and agencies alike. There is more to it than just a call tracking system, a tool to help with reporting. This software helps users (marketers, franchises, agencies and small businesses) to manage their business better. Along with these, WhatConverts is functional for a variety of industries like travel and tourism, dental, finance, education, and more. Being an amazing lead tracking tool, features like real-time call tracking, form tracking, chat tracking and e-commerce are also available within. With the available lead management feature, marketers can easily search and filter leads. In addition to that, users also have the liberty to remove junk leads as per need. Apart from this, marketers can also monitor leads that deliver the most ROI and share it with the CRM team within seconds. Finally, strong analytics and great insights are made available by WhatConverts, helping agencies or individual marketers to evaluate their prescheduled strategies and leads periodically. Read more | CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals. Read more |
| Pricing Options |
|
|
|
|
| Organization Types Supported |
|
|
|
|
| Platforms Supported |
|
|
|
|
| Modes of Support |
|
|
|
|
| API Support |
|
|
|
|
| User Rating |
|
|
|
|
| Rating Distribution |
|
|
|
|
| User Sentiments |
Ease of Use, Great Customer Service, Effective Mass Communication, Call Tracking & Recording Confusing IVR setup, Occasional Glitches & Bugs, Limited Reporting Features, Unintuitive Number Porting |
High-Quality Customer Support, Extensive Integrations, Detailed Reporting & Analytics, Effective Call Tracking Complex Initial Setup, Unintuitive User Interface, Limited Phone Number Selection, Lack of Mobile App |
Exceptional Customer Support, Easy to Use Interface, Comprehensive Lead Tracking, Extensive Integrations Limited API Functionality, Occasional Tracking Issues, Steep Learning Curve, Limited Report Customization |
Easy to Use Interface, Excellent Call Tracking, Comprehensive Reporting, Extensive Integrations Inconsistent Mobile App Experience, Occasional Technical Issues with Calls, Unreliable Keyword Tracking, Spam Calls on Provided Numbers |
| Review Summary |
CallFire's user reviews reveal both positive and negative experiences. While many users appreciate the platform's user-friendly interface, call quality, and analytics capabilities, some express concerns regarding occasional technical glitches, pricing structure, and customer support responsiveness. These reviews suggest that CallFire is a reliable solution for businesses seeking a cloud-based call center system, but users should be prepared for potential drawbacks and ensure that the platform aligns with their specific requirements before making a purchase decision. |
Not Available
|
WhatConverts is widely recognized for its intuitive platform that simplifies personalized communication. Users appreciate its ability to track user journeys and deliver targeted content, but some have encountered occasional glitches. Despite these minor setbacks, the overall feedback is positive, with reviewers praising its effective landing page optimization capabilities and strong customer support. |
CallRail consistently garners positive feedback from users across various review platforms. Reviewers commend its user-friendly interface, comprehensive call tracking and analytics capabilities, and its effectiveness in improving sales performance. Many users appreciate the ease of setup and implementation, as well as the actionable insights provided by the platform. CallRail's customer support is frequently praised for its responsiveness and helpfulness. Although some users have mentioned occasional technical glitches or pricing concerns, the overall sentiment towards CallRail remains overwhelmingly positive, highlighting its position as a valuable tool for businesses seeking to optimize their marketing and sales efforts. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
PAY AS YOU GO Others LITE $99.00 $99.00 per month STARTUP $199.00 $199.00 per month GROW $299.00 $299.00 per month PRO $599.00 $599.00 per month |
Virtual PBX 2.0 $39.00 $39.00 Call tracking $59.00 $59.00 Callback $39.00 $39.00 End-to-end analytics $39.00 $39.00 per month Ringostat Smart Phone $39.00 $39.00 |
Plus Plan $30.00 $30.00 per month Pro Plan $50.00 $50.00 per month Agency Plan $200.00 $200.00 per month |
Call Tracking $45.00 $45.00 per month Conversation Analytics $95.00 $95.00 per month Marketing Analytics $95.00 $95.00 per month Analytics Suite $145.00 $145.00 per month |
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
Call Tracker
4.7 Based on 34 Ratings 
TeleCapture
4.9 Based on 7 Ratings 
iovox
5 Based on 1 Ratings |
Call Tracker
4.7 Based on 34 Ratings
Calltracks
4.2 Based on 18 Ratings 
calltrak
4 Based on 1 Ratings
TeleCapture
4.9 Based on 7 Ratings |
|||
| Screenshots |
+ 1 More
|
+ 1 More
|
Not Available |
+ 2 More
|
| Videos |
+ 2 More
|
+ 1 More
|
+ 2 More
|
+ 3 More
|
| Company Details | Located in: Santa Monica, California Founded in: 2004 | Located in: +1 (855) 537-2629 Founded in: 2013 | Located in: Charlotte, North Carolina | Located in: Atlanta, GA Founded in: 2011 |
| Contact Details |
(877) 897-3473 https://www.callfire.com/ |
Not available https://ringostat.com/ |
888-970-4015 https://www.whatconverts.com/ |
(888) 480-5592 https://www.callrail.com/ |
| Social Media Handles |
|
|
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
