CallTrack.ai |
| Description | CallFire is a cloud-based technology that allows contact centers to run automated outbound campaigns while also keeping track of their business's success and functionality. Text messaging, voice broadcasting, cloud call center, IVR, call tracking, and a developer API are among the app's primary features. It integrates Excel and CRM spreadsheets in the cloud to provide calling agents with client history and comments in a single interface. It allows for limitless call transferring as well as real-time reporting. Users can also record calls, add custom scripts, and play pre-recorded voicemail messages for consumers using CallFire. This programme allows agents to update information, provide crucial notifications, contact customers, advertise services, and track the success of employees using audio broadcast and text messaging. CallFire also offers an IVR system that can be used to set up surveys, appointment reminders, payments, and polls for both outgoing and inbound calls. Phone surveys, call routing, call recording, auto-attendant, results tracking, and analytics are some of the other IVR capabilities. Read more | Mediahawk is a smart call analytics, marketing attribution, and reporting software that enables you to pinpoint which marketing activity generates the most leads for you. It assists the user in determining which marketing strategies succeed and which do not for your business. With Mediahawk, you can reduce squandered funds and get more out of your campaign expenditures. You can see where sales and marketing leads come from by mapping each conversion across offline and online channels. You can get a full view of the customer experience, from the terms they use in phone conversations to when they're most engaged. With Mediahawk’s easy-to-create customisable dashboards, you can discover the actual ROI of your marketing initiatives. It enables you to automatically classify calls based on the words and phrases that your consumers use. To enhance marketing messaging and strategies, you can combine your online and offline marketing efforts to determine which marketing channels are most effective at generating conversions. Users can connect Mediahawk to their marketing stack, which can include HubSpot, Google Analytics and Ads, Salesforce, and other applications. Read more |
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CallFire's user reviews reveal both positive and negative experiences. While many users appreciate the platform's user-friendly interface, call quality, and analytics capabilities, some express concerns regarding occasional technical glitches, pricing structure, and customer support responsiveness. These reviews suggest that CallFire is a reliable solution for businesses seeking a cloud-based call center system, but users should be prepared for potential drawbacks and ensure that the platform aligns with their specific requirements before making a purchase decision. |
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PAY AS YOU GO Others LITE $99.00 $99.00 per month STARTUP $199.00 $199.00 per month GROW $299.00 $299.00 per month PRO $599.00 $599.00 per month |
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Call Tracker
4.8 Based on 21 Ratings 
TeleCapture
4.9 Based on 7 Ratings |
calltrak
4 Based on 1 Ratings
Call Tracker
4.8 Based on 21 Ratings 
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| Company Details | Located in: Santa Monica, California Founded in: 2004 | Located in: London, United Kingdom |
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(877) 897-3473 https://www.callfire.com/ |
+44 (0) 333 222 8333 https://www.mediahawk.co.uk/ |
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