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Description | CallFire is a cloud-based technology that allows contact centers to run automated outbound campaigns while also keeping track of their business's success and functionality. Text messaging, voice broadcasting, cloud call center, IVR, call tracking, and a developer API are among the app's primary features. It integrates Excel and CRM spreadsheets in the cloud to provide calling agents with client history and comments in a single interface. It allows for limitless call transferring as well as real-time reporting. Users can also record calls, add custom scripts, and play pre-recorded voicemail messages for consumers using CallFire. This programme allows agents to update information, provide crucial notifications, contact customers, advertise services, and track the success of employees using audio broadcast and text messaging. CallFire also offers an IVR system that can be used to set up surveys, appointment reminders, payments, and polls for both outgoing and inbound calls. Phone surveys, call routing, call recording, auto-attendant, results tracking, and analytics are some of the other IVR capabilities. Read more | CallView 360 is a tracking and analytics software system of Dial800’s with algorithms and analytical tools to track and record incoming calls. Determine the source of any call, whether offline or online to drive the business to your company. Track your ROI of your marketing campaigns to measure the metrics for any business. Train your employees with Call Recording and listen to the calls with a dashboard. Small, Medium and Large companies make use of the software. Read more |
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CallFire's user reviews reveal both positive and negative experiences. While many users appreciate the platform's user-friendly interface, call quality, and analytics capabilities, some express concerns regarding occasional technical glitches, pricing structure, and customer support responsiveness. These reviews suggest that CallFire is a reliable solution for businesses seeking a cloud-based call center system, but users should be prepared for potential drawbacks and ensure that the platform aligns with their specific requirements before making a purchase decision. |
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PAY AS YOU GO Others LITE $99.00 $99.00 per month STARTUP $199.00 $199.00 per month GROW $299.00 $299.00 per month PRO $599.00 $599.00 per month |
CallView 360 Custom |
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Call Tracker
4.8 Based on 21 Ratings
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4.9 Based on 7 Ratings |
TeleCapture
4.9 Based on 7 Ratings
calltrak
4 Based on 1 Ratings
Call Tracker
4.8 Based on 21 Ratings |
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Company Details | Located in: Santa Monica, California Founded in: 2004 | Located in: Los Angeles, CA |
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(877) 897-3473 https://www.callfire.com/ |
(800)-700-1987 https://www.dial800.com/solutions/call-tracking/ |
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