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Description | CallFire is a cloud-based technology that allows contact centers to run automated outbound campaigns while also keeping track of their business's success and functionality. Text messaging, voice broadcasting, cloud call center, IVR, call tracking, and a developer API are among the app's primary features. It integrates Excel and CRM spreadsheets in the cloud to provide calling agents with client history and comments in a single interface. It allows for limitless call transferring as well as real-time reporting. Users can also record calls, add custom scripts, and play pre-recorded voicemail messages for consumers using CallFire. This programme allows agents to update information, provide crucial notifications, contact customers, advertise services, and track the success of employees using audio broadcast and text messaging. CallFire also offers an IVR system that can be used to set up surveys, appointment reminders, payments, and polls for both outgoing and inbound calls. Phone surveys, call routing, call recording, auto-attendant, results tracking, and analytics are some of the other IVR capabilities. Read more | Callcap software is a platform used to manage and monitor calls. The software offers call recovery options to build customer relationships. Stay connected with your customers. Receive Email Alerts and measure the performance of your team via Dashboards. Generate reports to analyse the business workflow. Small, Medium and Large companies make use of the software. Read more |
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CallFire's user reviews reveal both positive and negative experiences. While many users appreciate the platform's user-friendly interface, call quality, and analytics capabilities, some express concerns regarding occasional technical glitches, pricing structure, and customer support responsiveness. These reviews suggest that CallFire is a reliable solution for businesses seeking a cloud-based call center system, but users should be prepared for potential drawbacks and ensure that the platform aligns with their specific requirements before making a purchase decision. |
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PAY AS YOU GO Others LITE $99.00 $99.00 per month STARTUP $199.00 $199.00 per month GROW $299.00 $299.00 per month PRO $599.00 $599.00 per month |
Starter $29.00 $29.00 per month Prefered Plan $79.00 $79.00 per month Professional $149.00 $149.00 per month Enterprise Custom |
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View Detailed Pricing
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Call Tracker
4.8 Based on 21 Ratings
TeleCapture
4.9 Based on 7 Ratings |
Call Tracker
4.8 Based on 21 Ratings
TeleCapture
4.9 Based on 7 Ratings |
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Company Details | Located in: Santa Monica, California Founded in: 2004 | Located in: Wichita, Kansas |
Contact Details |
(877) 897-3473 https://www.callfire.com/ |
844-818-4050 https://callcap.com/ |
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