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Description | ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully. Read more | CAFM Explorer is a smart facility management software that helps its users to enhance their operational efficiency while maximizing the saving of cost and time. The software is a comprehensive and fully integrated FM solution, which is designed to be both configurable and scalable in order to meet the diverse needs and requirements of one’s business. With CAFM Explorer, users can add purchase invoices and orders matching to track the financial activity of the supplier. One can also add planned maintenance to see how they can automatically schedule and adjust the planned maintenance activities. The software allows its users to introduce automated emails and interactions across the Intranet in order to encourage end-users to log their own calls, and hence improve the level of service. CAFM Explorer scales up the data of the users infinitely, and the facilities-based functionality is accessible whenever required with no added extra cost. It is a complete solution that grows with its user. Read more |
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Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued. |
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ServiceChannel Custom |
CAFM Explorer Custom |
View Detailed Pricing
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4.3 Based on 3 Ratings
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4.1 Based on 14 Ratings
eFACiLiTY
4.6 Based on 12 Ratings
QFM
5 Based on 1 Ratings |
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Company Details | Located in: Pleasanton, California | Located in: Theale, England |
Contact Details |
1-800-508-6695 https://servicechannel.com/ |
+44(0) 870 333 7101 https://www.cafmexplorer.com/ |
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