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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Broadly logo
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. Read more Preferrd is a reputation management platform built specifically for the recruitment industry. With advanced solutions for review collection and user-generated content marketing, Preferrd helps recruitment agencies accelerate growth and increase revenue. With Preferrd, recruiters can leverage social proof to increase trust and billings, improve and motivate staff, and ultimately make more placements. Read more
Pricing Options
  • Free Trial Not Available
  • Broadly Offers Custom plan.
  • Free Trial Not Available
  • Preferrd Offers Custom plan.
SW Score & Breakdown

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    78%
  • Momentum
    61%
  • Popularity
    85%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    61%
  • Momentum
    61%
  • Popularity
    65%
SaaSworthy Awards # 7 Fastest Growing # 7 Most Popular
Not Available

Features

Total Features
0 Features
5 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    4.9/5 109 user ratings
    5/5 1 user ratings
    Ratings Distribution
    • Excellent

      92.1%
    • Very Good

      7%
    • Average

      0%
    • Poor

      0.9%
    • Terrible

      0%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Broadly Offers Custom plan.
    • Free Trial Not Available
    • Preferrd Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Broadly Custom Plan Custom

    Preferrd Custom Plan Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Broadly screenshot: Gather customer data to keep the feedback flowing
    + 4 More
    Reviews Dashboard
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: California, United States Located in: London, United Kingdom
    Contact Details

    510.400.6039

    https://broadly.com/

    Not available

    https://preferrd.com/

    Social Media Handles

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