Broadly vs Opinew Comparison

76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Broadly

Reputation Management Software

4.9 109 user ratings

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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Opinew

Reputation Management Software

4.7 26 user ratings

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Overview

Description	Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. Read more	Opinew is a product review app where users can customize plugin design and make it an integral part of the web-store. One can request review emails to capture the attention of customers. Users can also customize the color scheme of the plugin and enhance SEO rankings to stay ahead in Google search results. The app also allows one to review imports from Aliexpress, Amazon and Ebay to make the shop seem engaged. Users can reply to reviews whatever be the nature of them, offer coupons to retain customers. One can pin the favorite ones on the dashboard for easy customer attraction and manage the negative ones by politely asking for the reason behind the dissatisfaction. Opinew is inbuilt with smart analytics to see how other people are treating the reviews and how those can help increase sales. One can integrate with Shopify’s coupon system to offer coupons and share the reviews of customers on the social networking pages of his or her business. This helps to draw customers and increase interaction between the business and shoppers. Read more
Pricing Options	Free Trial Not Available Broadly Offers Custom plan.	Free Trial Available Starts at $9.99.
SW Score & Breakdown	76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 60% Reviews 78% Momentum 61% Popularity 85%	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 60% Momentum 64% Popularity 83%
SaaSworthy Awards	# 7 Fastest Growing # 7 Most Popular	Not Available

Features

Total Features	0 Features	7 Features
Common Features for All	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online	Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts Customer Review Platform Facilitates timely and proper collection of product and/or business reviews Response Management Allows timely responding to the feedback given by the product users/hotel guests Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. Social Media Metrics Users can measure and improve social media marketing performance Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online + 4 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	4.9/5 109 user ratings	4.7/5 26 user ratings
Ratings Distribution	Excellent 92.1% Very Good 7% Average 0% Poor 0.9% Terrible 0%	Excellent 73.1% Very Good 26.9% Average 0% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Not Available Broadly Offers Custom plan.	Free Trial Available Starts at $9.99.
Pricing Plans Monthly Plans Annual Plans	Broadly Custom Plan Custom	Low Volume $9.99 $9.99 per month Medium Volume $19.00 $19.00 per month High Volume $29.00 $29.00 per month Ultra $59.00 $59.00 per month
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Alternatives

	ReviewBuzz 4.6 Based on 12 Ratings Broadly Vs ReviewBuzz ReviewGain Broadly Vs ReviewGain Reputation.com 4.4 Based on 377 Ratings Broadly Vs Reputation.com Reputation Studio 5 Based on 1 Ratings Broadly Vs Reputation Studio ReviewRev 1 Based on 1 Ratings Broadly Vs ReviewRev	ReviewRev 1 Based on 1 Ratings Opinew Vs ReviewRev ReviewBuzz 4.6 Based on 12 Ratings Opinew Vs ReviewBuzz Reputation.com 4.4 Based on 377 Ratings Opinew Vs Reputation.com Reputation Studio 5 Based on 1 Ratings Opinew Vs Reputation Studio Review Tool 5 Based on 3 Ratings Opinew Vs Review Tool
	View All Broadly Alternatives	View All Opinew Alternatives