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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Brandwatch is a consumer intelligence platform that enables companies to analyse and utilise consumers’ conversations across the web as well as various social media channels in an efficient manner. The platform allows users to search across millions of tools, conversations and comments that are relevant to their businesses. Businesses can categorise conversations by complaints, feedback, opinions and more to use them accordingly. Brandwatch provides accurate insights with the help of AI-based capabilities and also answers relevant questions, facilitating seamless business. These insights can also be shared across the organisation with live reports and alerts. It is a flexible platform that can be customised with the help of 50+ live visualisations to analyse data. Users can even upload their own data to spot key topics, consumers’ sentiments and historical trends, whose knowledge is required by them to plan ahead. They can even analyse data from live surveys, influencers, online behaviour from a group of connected products. At last, an instant reporting system offered by the platform enables users to track and export essential data into different formats. Read more | Wombot software is used to improve your business’ reputation across all review sites. This active reputation marketing system automatically routes each new review based on real-time information to the review website.You can easily enter customer data on any mobile or web device or use one of the 750 integrations to connect to the software you already use. Also, access your employee or location reports at any time to see who the top performers are. Kiosk mode allows you to set up wombot on a tablet at the point of sale to easily collect customer info. You can track your entire web presence with their active reputation tracker; wombot constantly monitors you and your competition in real-time and alert you to all important changes to your reputation. Wombot internalizes negative feedback as crucial insights from your customers' perspective. It also uses advanced algorithms and AI to decide where to send each review based on live data.Wombot is integrated with Salesforce, WordPress, MailChimp, and more. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
5 Features
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7 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Rating |
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| Ratings Distribution |
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| Review Summary |
Brandwatch is generally well-received by users, with an average rating of 4.2 out of 5 stars across multiple review platforms. Users praise its intuitive interface, powerful analytics capabilities, and ability to gather and analyze data from various online sources. However, some users express concerns about the platform's complexity and occasional glitches. Overall, Brandwatch is considered a valuable tool for businesses seeking to monitor and analyze their online presence and make data-driven decisions. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Brandwatch Custom |
Wombot Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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| Videos |
+ 2 More
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| Company Details | Located in: New York, New York | Located in: 855-650-7665 |
| Contact Details |
+1 212 229 2240 https://www.brandwatch.com/products/consumer-research/ |
Not available https://wombot.io/ |
| Social Media Handles |
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Not available |
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