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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | Bizooy is a reputation building software that helps users to learn about customer behavioral patterns and experiences to generate new reviews. The application enables businesses to gather essential customer information at the very onset of their visits. The users can use this information to communicate with the customers after the visit via email or text, wherein businesses can request valuable feedback from them regarding their buying or visiting experience. Users won’t require any coding knowledge or a server integration for requesting feedback and generating new reviews. The advanced technology of Bizooy helps to connect to the user’s Google, Facebook, and Yelp profiles, along with other significant online review platforms. The users simply need to login and send requests to customers, while the application does the rest to help their reputation grow. With Bizooy, users can improve their customer communication by sending them text messages or emails. After they provide their feedback telling about their experience regarding how they felt during their visit to the user’s store, the business receives positive reviews. The application is designed to provide proactive solutions to SMEs for detecting and resolving customer issues, thereby enhancing one’s public image. Read more |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
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Total Features |
6 Features
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7 Features
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Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essential Others Standard Others Professional Others Enterprise Custom |
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View Detailed Pricing
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Not Available |
Revinate Reputation
4.3 Based on 8 Ratings |
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Videos |
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Company Details | Located in: Berlin, Germany | Located in: Hollywood, CA Founded in: 2019 |
Contact Details |
+44 20 3514 4590 https://www.customer-alliance.com/ |
(+1) 424 244-0464 https://bizooy.com/ |
Social Media Handles |
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