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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cloodot logo
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from various channels like Google my business listings, Facebook pages, WhatsApp numbers, websites, and more in one easy-to-use inbox. With Cloodot, your team can work together by distributing and assigning channels to one or more users and hand over chats and reviews between users and departments in a flash. Multiple agents can collaborate and manage media like WhatsApp, Google messages, and more which is not possible using original native apps. Lifesaver for customer relations agents - easy and efficient customer management using custom template replies, reminders, tags, tasks, notes, etc. Secure, tension-free - provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms. Intelligence and accountability - Advanced analytics tools for insights into all your channels' and your employees' performance. Read more Bewgle enables e-commerce companies, brands, and agencies to collect, analyze, and then act on insights from user-generated content from the web using Machine Learning and Artificial Intelligence for marketing, product innovation, and customer experience optimization. The tool has an intelligent review collection solution driven by AI, which increases the collection rate by 300%. The AI-driven platform surveys review social comments, blogs, and more and help the user understand their customers' likes and dislikes and also know where they stand when compared to their competition. Users can use the dashboards and APIs, which will highlight areas for improvement, category trends, channel preferences, and content recommendations for brand positioning, product innovation, and marketing campaigns. The different information users can see on their dashboard are rating by topic, drivers of purchase, areas of improvement, customer personas, emerging market and consumer trends, channel optimization, etc. Bewgle enables users to get deep customer insights and categorize them to leverage those insights in an optimal way. Read more
Pricing Options
  • Free Trial Available
  • Starts at $39.0. Offers Custom plan.
  • Free Trial Available
  • Bewgle Offers Custom plan.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    75%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    70%

Features

Total Features
4 Features
5 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
  • + 1 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $39.0. Offers Custom plan.
    • Free Trial Available
    • Bewgle Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic $39.00 $39.00 per month

    Advanced Custom

    Bewgle Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots One Inbox For All Your Online Customer Interactions
    + 10 More
    Not Available
    Videos Video Thumbnail Video Thumbnail

    Vendor information

    Company Details Located in: Kerala, India Founded in: 2018 Located in: Bangalore, India
    Contact Details

    +91 8129118419

    https://www.cloodot.com/

    Not available

    https://bewgle.com/

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