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Description | ServiceChannel is a work order manager that lets users track, manage, and automate work orders across all locations. It helps the facilities management team to manage and maintain work through a single dashboard. In fact, it offers complete visibility into every step associated with the facilities management team and other staff. The software automates the entire work order processes, and helps to track and manage service requests, monitors real-time updates, and provides feedback too. It improves performances, lowers costs and boosts efficiency through the maintenance and repair processes. This software helps the teams to find the right contractor for management. Next, it aids in managing the services that users need in different situations. Besides this, it looks into the automated payment procedures; and analyzes the data and analytics thoroughly. The software comes with a line of features like online and telephone-based service requests, on-site check-ins/check-outs, automated processes, contractor initiated work orders, customized dashboard, Metric-based NTE controls, etc. ServiceChannel willingly supports the facility management teams during every step, right from submission to fulfillment, reviewing, and invoicing processes successfully. Read more | AwareManager is the most comprehensible, fully integrated and flexible solution in the industry. They help their clients in the commercial and corporate real estate, healthcare and stadium industries deliver the best tenant, employee and guest experiences possible. Increase retention rates by optimizing operations to deliver unmatched experiences. Improve response times while reducing the administrative burden and overall costs. With a dedicated support team, their clients avoid common and costly implementation roadblocks, ensuring that all projects are successes from the very beginning. Read more |
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Users applaud ServiceChannel's user-friendly interface, efficient work order management capabilities, and robust reporting and analytics features. Its mobile app enhances field service operations, and integration options extend its functionality. While some users report occasional glitches and a learning curve, overall, ServiceChannel is praised for streamlining communication, improving technician productivity, and enhancing customer satisfaction. Its ability to manage complex service processes and provide real-time visibility is highly valued. |
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Company Details | Located in: Pleasanton, California | Located in: Boston, Massachusetts |
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1-800-508-6695 https://servicechannel.com/ |
+1 (617) 542 8555 https://www.awaremanager.com/ |
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