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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Brandwatch is a consumer intelligence platform that enables companies to analyse and utilise consumers’ conversations across the web as well as various social media channels in an efficient manner. The platform allows users to search across millions of tools, conversations and comments that are relevant to their businesses. Businesses can categorise conversations by complaints, feedback, opinions and more to use them accordingly. Brandwatch provides accurate insights with the help of AI-based capabilities and also answers relevant questions, facilitating seamless business. These insights can also be shared across the organisation with live reports and alerts. It is a flexible platform that can be customised with the help of 50+ live visualisations to analyse data. Users can even upload their own data to spot key topics, consumers’ sentiments and historical trends, whose knowledge is required by them to plan ahead. They can even analyse data from live surveys, influencers, online behaviour from a group of connected products. At last, an instant reporting system offered by the platform enables users to track and export essential data into different formats. Read more Amazeful is an intuitive reputation management platform that helps local businesses to automate their review collection process across different business-relevant websites in real-time. With Amazeful, companies can start to accumulate customer reviews on reputed platforms like Facebook, Google, Product Review, Tripadvisor and Yelp. Moreover, its user-friendly design helps companies collect maximum reviews in no time. The software sends an automated email or text message to valuable customers, asking them to get a particular business reviewed from its very own platform. Once the consumer clicks on this link, the software directs them to review the particular business online on sites such as Facebook, Google and more. Further, Amazeful enables businesses to get their reputation monitored on a simple and easy-to-use dashboard. Users can also use the same platform to add reviews and testimonials on their own site, using a wide variety of widgets made available. Thus showcasing the ultimate social proof to regular website visitors. Read more
Pricing Options
  • Free Trial Not Available
  • Brandwatch Offers Custom plan.
  • Free Trial Not Available
  • Starts at $29.0.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    83%
  • Momentum
    64%
  • Popularity
    85%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    63%

Features

Total Features
5 Features
2 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 2 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

    Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.3/5 932 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      51.1%
    • Very Good

      33.5%
    • Average

      10.8%
    • Poor

      4%
    • Terrible

      0.6%
    Not Available
    Review Summary

    Brandwatch is generally well-received by users, with an average rating of 4.2 out of 5 stars across multiple review platforms. Users praise its intuitive interface, powerful analytics capabilities, and ability to gather and analyze data from various online sources. However, some users express concerns about the platform's complexity and occasional glitches. Overall, Brandwatch is considered a valuable tool for businesses seeking to monitor and analyze their online presence and make data-driven decisions.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Brandwatch Offers Custom plan.
    • Free Trial Not Available
    • Starts at $29.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Brandwatch Custom

    Starter plan $29.00 $29.00 per month

    Standard plan $49.00 $49.00 per month

    Premium plan $99.00 $99.00 per month

    Professional plan $149.00 $149.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Data Scrubber Panel
    + 1 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details Located in: New York, New York Located in: +61 478 486 878
    Contact Details

    +1 212 229 2240

    https://www.brandwatch.com/products/consumer-research/

    Not available

    https://amazeful.com/

    Social Media Handles

    Not available

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