Upserve POS vs Abacus POS Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Upserve POS

POS Software

4.3 608 user ratings

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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Abacus POS

POS Software

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TouchBistro

POS Software

4.1 358 user ratings

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Overview

Description	Upserve POS is a restaurant POS system that helps restaurants for an easier point of sale, in-depth analytics and reliable payments. It makes deployment easy, establishing one consistent way to approach information. Thousands of restaurant owners and staff rely on this system to run smoother shifts backed by a dedicated support team. The primary features of this system include split checks and items. Here servers can merge, transfer and split checks fast. Also, Upserve POS has an offline mode. This allows users to continue their work like serving customers, taking credit card payments, sending orders to the kitchen as well as printing receipts, even without losing connectivity. The system has a separate training mode, which makes it easier for restaurant owners to train staff and use all the features without disrupting regular service. Furthermore, it also offers detailed insights to understand and manage labour costs. While analytics and reporting facilities provide an easier review of sales trends and performance. Read more	Abacus POS software is used in hospitality businesses. Using this software, business owners and operators are can control every aspect of their business using the inbuilt tools of the software. Users can sell, manage, report and grow their business with this software. It is a clean, simple and easy-to-use software that can handle any situation in the business. All the data is readily available from any place and anywhere as it is cloud-based. The software allows one to innovate by giving customers a new dimension in paying and ordering in a seamless process. The software has a highly customizable menu, flexible payment options, advanced printing, automated surcharges, employee time clock management to keep a watch on the employee working duration and customer order history. The business intelligence model provides an in-depth analysis of the business performance in the software. Email and SMS campaigns effectively manage schedules, drafts, etc. Some of the other features of the software are loyalty marketing and online reservation. Users can enhance their business using some of the add-ons like digital menu board, customer ordering pad, order status screen, kitchen display screen or a waiter pad. Read more	TouchBistro is a comprehensive restaurant management platform that helps restaurants to manage their daily operations, increase sales and delight guests. This point of sale (POS) platform is fast, reliable and easy to use. Brands can choose from a wide range of add-on products to expand their core POS. It helps in the reservation process by managing capacity, simplifying bookings and making every guest feel special. Customers can order food online for take out, which would be delivered directly from the users’ restaurant. TouchBistro does not charge any commission for these orders. Restaurants can boost their brand awareness and increase sales by designing, ordering and selling physical and digital gift cards. The platform includes a loyalty program that helps users to convert first-time guests into regular customers and regular ones into promoters. It also provides 24/7 customer support to help them in any situation, any time. Read more
Pricing Options	Free Trial Not Available Starts at $59.0.	Free Trial Not Available Abacus POS Offers Custom plan.	Free Trial Not Available Starts at $69.0.
SW Score & Breakdown	88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 92% Reviews 85% Momentum 60% Popularity 85%	86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 94% Reviews 60% Momentum 61% Popularity 79%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 88% Reviews 87% Momentum 60% Popularity 92%
SaaSworthy Awards	# 3 Highly Rated # 10 Most Popular	# 18 Fastest Growing	# 2 Highly Rated # 5 Fastest Growing

Features

Total Features	11 Features	12 Features	10 Features
Common Features for All	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen + 8 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen + 9 More - Show Less	Barcode Scanning Helps in scanning the barcode in an automated and simple manner Customer Account Profiles Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience Discount Management Helps in enjoying better visibility so that suppliers avail discounts Gift Card Management Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Loyalty Program Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company Ordering Automation Helps in automating the ordering system and supports online billing Pricing Management Helps to provide better control over pricing and allows managing efficiently financial revenue & risk Restaurant POS Comes with useful and attractive restaurant management features and facilitates automating restaurant operations Retail Management Helps in automating, managing, monitoring and handling all the aspects of a retail business Returns Tracking Helps to keep track of all the goods returned by customers Sales Tracking Helps to track sales systematically Touch Screen (Billing) Allows making bills by simply touching the desktop or mobile POS screen + 7 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA	Available

Reviews & Ratings

User Rating	4.3/5 608 user ratings	Not Available	4.1/5 358 user ratings
Ratings Distribution	Excellent 56.3% Very Good 31.4% Average 6.9% Poor 0.7% Terrible 4.7%	Not Available	Excellent 56.1% Very Good 25.1% Average 4.6% Poor 3.9% Terrible 10.4%
Review Summary	Users appreciate the comprehensive features, user-friendly interface, and excellent customer support of the software. They find it effective in streamlining operations, improving efficiency, and enhancing customer service. Additionally, the software's reporting and analytics capabilities provide valuable insights for better decision-making. However, some users mention occasional glitches, limited customization options, and high pricing as areas for improvement. Overall, users generally express satisfaction with the software and recommend it to other businesses in the industry.	Not Available	TouchBistro is generally well-received by users, earning praise for its ease of use, comprehensive features, and strong customer support. Reviewers highlight the intuitive interface, user-friendly design, and efficient training materials as key strengths. The system's ability to streamline operations, improve efficiency, and enhance customer satisfaction is also frequently mentioned. Additionally, users appreciate the robust reporting and analytics capabilities that provide valuable insights into sales, inventory, and employee performance. However, some users have pointed out areas for improvement, such as occasional technical glitches and limitations in customization options. Overall, TouchBistro is considered a reliable and user-friendly POS system that effectively meets the needs of various types of restaurants and bars.
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Pricing

Pricing Options	Free Trial Not Available Starts at $59.0.	Free Trial Not Available Abacus POS Offers Custom plan.	Free Trial Not Available Starts at $69.0.
Pricing Plans Monthly Plans Annual Plans	Core $59.00 $59.00 per month Pro $199.00 $199.00 per month Pro Plus $359.00 $359.00 per month	Abacus POS Custom	TouchBistro $69.00 $69.00 per month
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