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Zscaler Internet Access Reviews

User Rating

4.6/5 (Based on 196 Ratings)

Rating Distribution

  • Excellent

    68.9%
  • Very Good

    23%
  • Average

    5.6%
  • Poor

    1.5%
  • Terrible

    1%

Do You Use Zscaler Internet Access?

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Reviews
BH

Berk H

May 30, 2026 Source: G2.com
Seamless Security for Remote Teams, Minimizes Latency
What do you like best about Zscaler Internet Access?
I use Zscaler Internet Access daily as a secure cloud-based web gateway to safely route and filter all company internet traffic, especially for remote and hybrid employees. It helps block malware, phishing attempts, and unauthorized web categories before they reach our corporate network. I appreciate its seamless background execution and extremely low latency, as users don't even notice it running because it filters web traffic on the fly without slowing down their internet connection. The cloud-delivered architecture eliminates the need to manage hardware appliances, making security policies instantly global. Additionally, it integrates seamlessly with Azure Active Directory for user identity provisioning and Single Sign On, and we connect it with Splunk SIEM to monitor security logs and analyze traffic data in real time. The onboarding and rollout to our specific team via automated policy profiles was seamless and completely effortless.
What do you dislike about Zscaler Internet Access?
The false positive rate for domain categorization can sometimes be frustrating, as it occasionally blocks legitimate web resources that users need for daily operations. Additionally, when we push a policy change or add a URL to the exception list in the admin portal, the cloud synchronization can take several minutes to propagate globally, which leads to temporary delays for the end user.
What problems is Zscaler Internet Access solving and how is that benefiting you?
I use Zscaler Internet Access to secure internet traffic for remote workers without relying on traditional VPNs. It prevents malware and phishing at the cloud level, reducing security tickets. The seamless, low-latency execution maintains productivity and minimizes service desk tickets related to connectivity issues.
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YN

Youssef N

May 7, 2026 Source: G2.com
Simple, Transparent Security with Clear Traffic Visibility
What do you like best about Zscaler Internet Access?
I like how simple and transparent it is, with strong security that doesn’t feel restrictive. It runs seamlessly in the background while still giving me clear visibility into traffic and potential risks.
What do you dislike about Zscaler Internet Access?
At times it feels overly restrictive, with legitimate websites or tools getting blocked. Troubleshooting can also be slow, especially when it isn’t clear why access was denied in the first place.
What problems is Zscaler Internet Access solving and how is that benefiting you?
It provides secure internet access wherever I’m working, without having to rely on office networks or VPNs. As a result, I get safer browsing with fewer risks, plus consistent access when I’m working remotely or on client systems.
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VJ

VINAYAK J

April 28, 2026 Source: G2.com
Easy Configuration and Granular Rules with Helpful Insights
What do you like best about Zscaler Internet Access?
It’s easy to configure, and it lets me set granular rules based on my requirements. I can also troubleshoot issues more easily with the help of web or fw insights.
What do you dislike about Zscaler Internet Access?
Sometimes the URL filtering rule does not work as expected. Also, Tunnel 2.0 can cause slowness and increased latency when accessing internet traffic.
What problems is Zscaler Internet Access solving and how is that benefiting you?
When users are working frok or anywhere we can create the policies and control the trafficso users can only access the traffic which allowed by company
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nk

nagarajan k

April 24, 2026 Source: G2.com
suitable for office, working from home, even global travelers with one security policy; centralized policy management and clear...
What do you like best about Zscaler Internet Access?
Zscaler is a strong zero-trust security model that provides the level of security our organization expects. Connectivity is seamless: once I log in, it connects automatically, and the background processing requires very little effort from the user while still doing its job.
What do you dislike about Zscaler Internet Access?
I have faced couple of times automatic login issues; It is hard to identify where the application is, especially the icon is bit difficult to identify and troubleshoot the problems. I need to wait until I connect back.
What problems is Zscaler Internet Access solving and how is that benefiting you?
In our organization we required a strong security for our internet access; consistent to all users i.e.
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YM

Youmna M

April 17, 2026 Source: G2.com
أمان قوي وتجربة استخدام سلسة
.
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MA

Mahmoud A

April 16, 2026 Source: G2.com
حل أمني مبتكر وسهل الإعداد
.
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MW

Mohamd W

April 15, 2026 Source: G2.com
تسهيل إدارة الأمان، بطيء أحياناً للبعيدين
.
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AF

Abdelrahman F

April 12, 2026 Source: G2.com
حل أمني قوي مع مرونة في الإدارة
What do you like best about Zscaler Internet Access?
What I like most about Zscaler Internet Access is that it combines strong security with ease of use at the same time, without the need for complex devices or traditional infrastructure management. I appreciate the strong security feature it offers in protecting users from cyber threats such as malicious sites and cyber attacks, and the fact that it allows users to connect to the network securely from anywhere without relying on traditional VPNs. I also consider that it provides a strong level of security, easy centralized management, excellent support for remote work, and high scalability.
What do you dislike about Zscaler Internet Access?
The performance of Zscaler Internet Access is very good, but there are some areas that can be improved. Firstly, setting up and configuring advanced policies initially can be complex and requires clear technical expertise, especially in large environments. Also, there are challenges in the flexibility of policy application in large and complex environments, where organizing policies and avoiding conflicts between them requires careful planning and continuous management. Additionally, improving the experience of managing exceptions is necessary, as dealing with them frequently can increase the complexity of settings over time if not well organized. One of the improvements that could be beneficial is simplifying the user interface for policy management and making it more user-friendly for new users to reduce the learning curve.
What problems is Zscaler Internet Access solving and how is that benefiting you?
I find that Zscaler Internet Access helps protect users from cyber threats such as malicious sites, and provides secure remote access without the need to use a traditional VPN.
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ME

Mohamed E

April 12, 2026 Source: G2.com
حماية متقدمة وسهولة استخدام مع بعض التحديات
What do you like best about Zscaler Internet Access?
I appreciate the ease of use in Zscaler Internet Access because it saves time in management without complexity. I also like the high level of security that continuously protects against cyber threats, which helps me work more efficiently. I love the complete control over internet access that the software provides.
What do you dislike about Zscaler Internet Access?
Sometimes there is a slight delay in the connection, and also setting up some policies can be complicated and needs simplification.
What problems is Zscaler Internet Access solving and how is that benefiting you?
I use Zscaler Internet Access to secure the company's internet connections, protecting us from cyber threats such as viruses and malware. It is easy to use and saves time in management, while ensuring a high level of security for continuous protection and greater operational efficiency.
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MM

Mario M

April 9, 2026 Source: G2.com
Effortless Auto-Connect and Easy Disconnect
What do you like best about Zscaler Internet Access?
I like that it connects automatically when I open my laptop, so I don’t have to remember to enable it. I also appreciate that I can disconnect from it easily whenever I need to.
What do you dislike about Zscaler Internet Access?
I think the main thing I don’t like is that my internet speed slows down after enabling Zscaler. This is an issue that should be solved in some way…..
What problems is Zscaler Internet Access solving and how is that benefiting you?
It improves my access to many websites I use for work, such as Salesforce and Exceed. Another thing I appreciate is that it helps secure my connection when I’m accessing confidential sites.
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