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I cannot think of anything I dislike about Zadara. I suppose there are items in the software that take time to learn or may not be intuitive. On occasion I see an event I don't understand and have to reach out to support. But overall, I would have to say there is nothing I dislike about the company or its service.
Take advantage of offers to "kick the tires". Because it is "As a Service" you have the ability to test thoroughly prior to production roll-outs.
We use Zadara primarily for enterprise-grade storage. Security, durability, and portability are the primary reasons we use Zadara. The volumes are used for block storage for our transactional database servers and we replicate the data using mirrors and snapshots to AWS and an on premise VPSA at our failover location. In addition to the VPSA storage service, both on premise and in the cloud, we are also exploring the ZCompute cloud computing service both on premise and in the cloud. We have done extensive testing with this service and find it to be comparable to AWS and easy to use. As part of our review we did extensive performance testing using an established framework that has been used against many different cloud providers including AWS, Dimension Data, Softlayer, and CloudSigma. The ZCompute+VPSA service performed as well or better than most of these at a better price point.