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WSO2 Identity Server Reviews

User Rating

4.9/5 (Based on 150 Ratings)

Rating Distribution

  • Excellent

    95.3%
  • Very Good

    3.3%
  • Average

    0.7%
  • Poor

    0.7%
  • Terrible

    0%

User Sentiments

Single Sign-On (SSO), Customization Options, Open Source, Robust Security Features

Complex Configuration, Steep Learning Curve, Outdated User Interface, Insufficient Documentation

Do You Use WSO2 Identity Server?

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Review Summary

WSO2 Identity Server receives high praise for its robust features, including role-based access control (RBAC), single sign-on (SSO) via various protocols, and extensive customization options. Users appreciate its open-source nature, ease of use, and robust security features. However, some users note a steep learning curve and documentation issues, particularly for advanced use cases. While WSO2's community support is generally positive, users have requested more detailed documentation and improved UI design.

Pros

  • WSO2 IS provides robust, efficient, and scalable identity management.
  • WSO2 IS offers easy integration with thirdparty logins like Azure AD, Google, and Facebook.
  • WSO2 IS supports a wide range of authentication protocols, including SAML, OAuth, OpenID Connect, and LDAP.

Cons

  • Documentation needs improvement and examples need more clarity.
  • Frequent security updates are required to address vulnerabilities.
  • WSO2 IS can be complex to implement, requiring technical expertise.

AI-Generated from the text of User Reviews

Reviews
RF

Rafael F

September 10, 2025 Source: G2.com
CustomRobust and configurable
What do you like best about WSO2 Identity Server?Me gusta por la multitud de configuraciones que puedes realizar. Puede conectarse no solo con el API Manager de WSO2, sino también con sistemas de terceros. Se integra con otras plataformas, y cada integración puede configurarse de manera granular e independiente. Ese nivel de flexibilidad es difícil de encontrar en otros servidores de identidad. Además, es muy robusto, con múltiples capas de seguridad que, al igual que las integraciones, pueden personalizarse completamente para adaptarse a tus necesidades.What do you dislike about WSO2 Identity Server?A nivel funcional, no lo consideraría una desventaja, pero desde la perspectiva de la experiencia del usuario, diría que es muy difícil de usar, y la interfaz gráfica de las versiones anteriores es terrible.What problems is WSO2 Identity Server solving and how is that benefiting you?Autenticación y autorización de la plataforma de comercio electrónico
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AA

Abdallah A

September 6, 2025 Source: G2.com
Highly Customizable, but Outdated UI
What do you like best about WSO2 Identity Server?I appreciate the high accessibility and customization capabilities of WSO2 Identity Server, which allow for seamless integration and development of custom add-ons. The product's extensive array of connectors and event handlers enhances its functionality, and as an open-source platform, it facilitates ease of development and adaptability.What do you dislike about WSO2 Identity Server?I find the user interface for the console side to be outdated. Additionally, the web applications used for the user side, specifically JSP, seem outdated by cloud technology standards. I would like to see updates and enhancements in these areas. I'm currently using an older version (Version 5.9) and am not sure if later product versions have addressed these issues.What problems is WSO2 Identity Server solving and how is that benefiting you?WSO2 Identity Server provides SSO and identity management, customizing account recovery and authentication, and integrating with multiple systems. It offers high accessibility and extensive connectors, enhancing customization and development flexibility.
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TT

Tebalo T

September 4, 2025 Source: G2.com
Securing PSG's Digital Ecosystem: A Review of WSO2 Identity Server
What do you like best about WSO2 Identity Server?Our experience with WSO2 Identity Server at PSG has been defined by its ease of setup and seamless integration with our group systems via OAuth and SAML, which significantly reduced implementation time. Operationally, the platform excels with its immediate API responses, developer-friendly logging, and comprehensive REST APIs that are crucial for our DevOps automation. A core component of its value is the robust suite of security features; its Multi-Factor Authentication (MFA) is central to our daily operations, securing access for both internal staff and external customers alike. This technical excellence is matched by WSO2's excellent customer support, and as an open-source solution, it offers unparalleled flexibility and a significantly lower total cost of ownership, making it a strategically sound asset for PSG's technology stack.What do you dislike about WSO2 Identity Server?While WSO2 Identity Server is a powerful platform, it is not without its challenges, particularly for teams managing large-scale deployments. Its deep extensibility, a key strength, also introduces a considerable learning curve, and teams may find the documentation difficult to navigate for highly specific or advanced customizations. As a robust, enterprise-grade Java application, it can be resource-intensive, demanding careful infrastructure planning and performance tuning. This complexity can also surface during major version migrations, which often require significant manual effort and meticulous planning to execute successfully, particularly in environments with heavy customization.What problems is WSO2 Identity Server solving and how is that benefiting you?WSO2 Identity Server was implemented at PSG to solve the critical challenges of a fragmented and costly identity landscape, where users struggled with multiple credentials and administrators were burdened with managing disparate, siloed user stores. By introducing Single Sign-On (SSO), WSO2 immediately unified the user experience, boosting productivity and satisfaction. Simultaneously, it provided a central management plane that streamlined administration—even while connecting to existing user stores like MS databases—which enhanced security and operational efficiency. This consolidation of our identity infrastructure directly led to the decommissioning of redundant systems, resulting in significant and tangible cost savings for the organization.
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SS

Sher S

September 4, 2025 Source: G2.com
WSO2 Identity Server Worth its Pricing
What do you like best about WSO2 Identity Server?What I appreciate most about WSO2 Identity Server is its comprehensive support for identity federation and single sign-on (SSO) using open standards like SAML 2.0, OAuth2, and OpenID Connect. It’s incredibly flexible, allowing seamless integration with a wide range of identity providers and enterprise systems. What do you dislike about WSO2 Identity Server? Recommendations to others considering WSO2 Identity Server?The adaptive authentication framework is another standout feature—it enables organizations to define custom authentication flows based on user behavior, device, or risk level, which is essential for modern security needs. What problems is WSO2 Identity Server solving and how is that benefiting you?
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ON

Oussama N

July 31, 2025 Source: G2.com
Flexible, Open-Source IAM with Strong Extensibility – But Requires Deep Expertise
What do you like best about WSO2 Identity Server?WSO2 Identity Server stands out for its open-source nature, modularity, and extensibility. I especially appreciate its support for industry standards like SAML 2.0, OAuth2, OIDC, and SCIM, making it highly interoperable with modern applications. The multi-tenancy capabilities are solid, and the adaptive authentication scripting using JavaScript gives me full control to implement complex login flows, such as step-up authentication or conditional MFA. What do you dislike about WSO2 Identity Server? Recommendations to others considering WSO2 Identity Server?The integration with WSO2 API Manager and Micro Integrator also enables a seamless digital identity and API security strategy, which is crucial for our enterprise clients pursuing digital transformation. The product is well-documented, and the community around WSO2, including Slack and GitHub, is active and helpful.What problems is WSO2 Identity Server solving and how is that benefiting you?The learning curve is steep, especially for teams unfamiliar with WSO2’s architecture. While flexibility is a plus, it often requires significant customization, and misconfiguration can lead to security gaps. The UI/UX for the admin console feels outdated compared to modern IAM platforms like ForgeRock or Okta.
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BD

Banuka D

July 30, 2025 Source: G2.com
Reliable, Flexible, and Secure Identity Management Solution
What do you like best about WSO2 Identity Server?The most helpful aspect of WSO2 Identity Server is its powerful support for industry-standard protocols (such as SAML, OAuth2, and OpenID Connect), making it easy to integrate with a wide range of applications and servicesWhat do you dislike about WSO2 Identity Server?One of the main downsides of WSO2 Identity Server is that the initial setup and configuration can be quite complex, especially for new usersWhat problems is WSO2 Identity Server solving and how is that benefiting you?WSO2 Identity Server is helping us solve complex identity and access management (IAM) challenges across our organization. It provides a secure, centralized platform for single sign-on (SSO), multi-factor authentication (MFA), and user provisioning, which helps us improve user experience and enhance security.
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MR

Malshan R

July 29, 2025 Source: G2.com
Amazing
What do you like best about WSO2 Identity Server?What I like most about WSO2 Identity Server is its flexibility, standards compliance, and enterprise-grade security features. It’s one of the few open-source identity and access management solutions that offers such a comprehensive and customizable platformWhat do you dislike about WSO2 Identity Server?While WSO2 Identity Server is a powerful and feature-rich platform, there are a few areas where it can be challenging: Recommendations to others considering WSO2 Identity Server? What problems is WSO2 Identity Server solving and how is that benefiting you?1. Steep Learning Curve
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SN

Sanduni N

July 29, 2025 Source: G2.com
Learned lot.
What do you like best about WSO2 Identity Server?Security is best of this identity serverWhat do you dislike about WSO2 Identity Server?Security is most helpful and disliked customizationWhat problems is WSO2 Identity Server solving and how is that benefiting you?Security Very useful for developers.
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sn

shehan n

July 29, 2025 Source: G2.com
Wso2 identity server manager experience
What do you like best about WSO2 Identity Server?User management , authentication and authorization are the mostly like features in the Identity server.What do you dislike about WSO2 Identity Server?initial setup can customization can be difficult and time consuming.What problems is WSO2 Identity Server solving and how is that benefiting you?WSO2 Identity server allows us to unify authentication across multiple applications using industry-standard protocols like SAML2, OAuth2, and OpenID Connect.
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RP

Ruchira P

July 29, 2025 Source: G2.com
WSO2 IAM with Sampath Bank
What do you like best about WSO2 Identity Server?WSO2 Identity server is highly customizable, Scalable according to the organizational needs.What do you dislike about WSO2 Identity Server?There are some features in the Asgardio which are not included in on prem versions. Some organizations can’t have the asgardio due to regulatory and practical reasonsRecommendations to others considering WSO2 Identity Server?Federated authentication What problems is WSO2 Identity Server solving and how is that benefiting you?MFA
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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