WellnessLiving Reviews

I love how helpful and supportive the team at WellnessLiving is, especially Aaron, who made it a point to maintain a great customer relationship. It's impressive how he goes out of his way to help customers. I also really like the platform changes—they've improved a lot technologically, and the tools are better now. The private app they offer keeps everything organized, which I find really handy. I appreciate how the scheduling feature makes my studio management easier. Plus, the collaboration works great with my website, allowing people to book classes directly, and it integrates well with ClassPass. I would definitely recommend WellnessLiving to others because of the great team and effective features.

In the beginning, the platform was a little hard to understand. There are also some areas for technological improvement and colors that could be better. I think the merchant teams could be a bit more advanced in terms of their admin capabilities. Even though they get back to us quickly, there's always room to grow in making the platform easier to understand. They send a lot of emails, which could be streamlined.

WellnessLiving keeps everything organized, simplifies scheduling, and makes admin work and taxes easy. The platform has a helpful private app, enhancing studio operations.

.User friendly and easy to navigate on the backend

The app gets slow, wish there were capabilities and features to organize the online store

They are adding more advanced marketing systems which is nice like integrating to

I use WellnessLiving for my Dance & Pilates studio and find scheduling and taking prepayments super easy. It offers clients various options like casual, concession card, membership, or course purchases. It's very easy to follow for staff and clients, and the support is excellent. I appreciate how it has many additional options like a customized client app, forms for clients, and an AI help assistant—all of which you can use if needed, allowing you to pay according to your needs. It's an overall excellent all-in-one solution for my type of business. The initial setup was very easy for me. I'd definitely recommend it to a friend or colleague.

Just that courses are named events and cannot be purchased in the same location as, for example, class passes. That was my only issue.

I use WellnessLiving for easy scheduling and taking prepayments, which helps streamline my studio operations. It offers flexible client purchase options and excellent support. The customizable features and all-in-one solution save admin time, adapting to my business growth seamlessly.

I like that WellnessLiving is easy for myself, my staff, and my clients to use. The setup allows me to create all kinds of different classes, events, and appointments for my clients to choose from. The initial setup was very easy, and I was provided a specialist who gave me onboarding training.

There's just a ton to utilize on the web, so sometimes I don't feel like I'm taking advantage of all of it. Just because there would be so much more to learn.

I use WellnessLiving for scheduling, and it's easy for myself, my staff, and clients to use. I can create different classes and events for clients to choose from.

Wellness living is extremely convenient for booking appointments!

The location when using it isn’t always accurate.

It’s helping me discover what’s in my area that I can use to stay healthy. As I get older I’m looking for more thing to stay active.

We have loved using wellness living as our booking platform for our fitness studio for the past 5 years! Their customer service is like no other. You can always speak to a live tech support person, or you can also easily chat with a quick question. If you have to leave a call back number they actually call you back. And if you miss the call they will email you to set up a good time to call again. Nothing but positive things to say!

Sometimes the software can be a bit complicated as there are so many bells and whistles.

Any glitch in our booking system

Ease of use. Always getting updated and new features. Customer support is always available and helpful. Implementation was the easiest we've experience changing CRM platform.

I wish feature requests of larger businesses were taken into account compared to "up voted" functions in the community.

Efficiency

WellnessLiving makes running a business easy. Everything is all in one place. We have detailed profiles for all of our clients, their attendance and spending history. We can plan events and send marketing emails all from WellnessLiving. This saves time and money having everything on one platform. Their customer service is top notch! If I ever get stuck or need to learn a new feature, their team is quick to respond. The thing I love the most is they are always improving and adding new features! They listen to their businesses and try everything they can to make our life easier!

if a client is using it in another studio they can not use the same email for our account.

it works great with keeping track of all my clients while allowing my staff to stay up to date

Great software with and an amazing customer support. Every time I need something done to improve my operations, WellnessLiving customer support is there for me. They are the best !!

I have been a customer for 3 years, there is nothing that I dislike.

Anytime I need to update my personal branded app, WellnessLiving is there to help me.

Its functionality, ease of use and price

Its customer service is based outside the USA and they take a while to get back to you.

I asked them to add a functionality for booking, providing me with a text message when someone books an appointment and they were able to do this