Vizury Engage360 Reviews

Easy to operate, cool interface for users

Sometime delay in pulling the reports, not accurate for live result

Perfect choice

Customer retention, increase you userbase

Team has been extremely supportive towards addressing any product query and adapt change within time bound. Understands the client requirement and was/is able to furnish the evolved product/services.

Manual process of downloading the report, can be automated.

Offering varied real time shopping options in a click. New customer is being acquired, helping to build stronger fans.

The customer service Vizury offers has blown away all of my expectations. Having constant contact with them, sharing in their knowledge and case studies, bi-weekly meetings, and their quick responses have all aided in driving our KPIs forward not only with our Browser Push Notification program, but for our business in general.

There are a few limitations to the format of the pushes, however, upon expressing my hopes and needs they have been extremely accomidating and even excited about expanding their program and layouts to include those.

Recently we were able to come up with more specific audience segmentation ideas, and creating more intelligent dynamic campaigns. Upon putting these into action, we have raised our CTR from 0.89% to 12.42% in a matter of two months.

The user interface makes it easy to create new campaigns and monitor activity. The integration was also fairly simple and the ability to integrate with a feed really makes it a great product. I haven't used some of the other features, but simply having access to some email notifications, facebook notification, etc. looks like it will really prove useful in the future. I also like the ability to put in additional images and our logo for brand awareness and to improve our Click thru rate.

There isn't a way to bulk upload changes or audiences, which would save a lot of time. Also, when creating a browser notification, if you need to edit it or make a change, you have to recreate the entire notification rather than just editing the one that was already created. The functionality on Mac computers is much more less effective than on Chrome/Window computers. I don't think that is the fault of Vizury, but our Mac users have not been as high of converters as our Chrome/Windows users. It would be nice to either have GIF images allowed or videos so as to draw more attention to the notifications.

The customer service team is amazing and is very helpful.

We have captured a lot of abandoned cart customers by having a browser notification appear within an hour of them leaving the site. Several of those customers end up converting. We also target specific users by URL or by web interaction activity to give them a better experience.

Vizury Engage 360 is definitely a very important tool for KOOVS as being a fashion e-com portal we needed this platform to reach our target audience and engage with potential customers. The tool is easy to set up and use, the support team is extremely helpful and always prompt in taking action.

Honestly there is nothing to dislike here and we are quite satisfied with the services.

Drive incremental engagement & transactions with meaningful conversations.

The ease, the scheduling feature, the reporting & the custom filters are probably the best. I wish that other browsers apart from Chrome also allow push notifications so that we could make full use of the Dashboard.

Well, there are exceptions to every great thing (almost everything). On a few occasions (less than 2%) we witness that the browser push notification image does not load.

Have a good understanding of this interface (with use cases) as this will certainly help you in achieving your marketing goals. The team is very supportive and easy to work with.

Informing the interested customers about anything new that we as a company are doing. Offers, coupons, blog, news etc + the users who dropped off from a certain page, we remarket them through this interface as it is a hot lead and the sooner we re-engage them, the higher that they convert.

Excellente plateforme de notification facile et efficace

J'aime ce service tout simplement par sa simplicité et sa robustesse

J'aime tout simplement contrairement aux autres plateformes,elle est plus serieuse

The Single Dashboard for all the Engagement Campaigns and multi-channel options in one place. Real-time data feed and automation.

Load Time of the Dashboard is little longer when too much of data. Must enable a Bulk Data download option

To engage our App audience with respect to In App activity. With automated activity based PN, we have seen a 2x improvement in conversion.

Not only the platform is super easy to navigate, but also the team behind it is extremely nice and always willing to help and guide.

Honestly, nothing comes into my mind I genuinely think their services and products are very good.

Increasing traffic conversion by displaying browser notifications aligned with the company's interests.

I like the flexibility and their UI/UX interface.

Value added functions are not inside as default. Need to include them in.

Engaging our customers