VipeCloud Reviews

User Rating

4.8/5 (Based on 30 Ratings)

Rating Distribution

Excellent
86.7%
Very Good
10%
Average
0%
Poor
3.3%
Terrible
0%

User Sentiments

Excellent Customer Support, Email Marketing Automation, Sales Pipeline Management, Seamless Integrations

Outdated User Interface, Limited Training Resources, Occasional Performance Issues, Limited Image Handling

Do You Use VipeCloud?

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Review Summary

VipeCloud users generally commend its user-friendly interface and ease of use. Many reviewers highlight its intuitive design and the seamless user experience it offers. The platform's powerful reporting and analytics capabilities are also widely praised for providing valuable insights into sales performance and customer behavior. Additionally, the quality of customer support is frequently lauded, with users expressing appreciation for the prompt and helpful assistance they receive. However, some users have reported occasional technical glitches and system errors, suggesting the need for further refinement and improvement in the platform's overall stability.

Pros

Easytouse interface and intuitive controls.
Customizable and flexible to adapt to various business needs.
Streamlines tasks and improves collaboration among teams.
Affordable pricing options with transparent billing.

Cons

Lacks some advanced features found in competitor products.
Steep learning curve for users to become fully proficient.
Integrations with other software can be limited.
Occasional bugs and glitches reported by users.

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Reviews

Deepak S

March 5, 2020 Source: G2.com

a Simple but Comprehensive CRM cum personalized Bulk Email Solution integrated with Gmail Account

What do you like best about VipeCloud?

I have liked its personalized Email Blaster very well as it is very fast and gives the complete feedback as for when the mail is delivered & read. I have improved my access to huge masses in a very simple way.

What do you dislike about VipeCloud?

Sending Images in the Bulk Mail is not convenient. Need some readymade email templates. ,

Recommendations to others considering VipeCloud?

Also the prices are not affordable for indian users.

What problems is VipeCloud solving and how is that benefiting you?

Very Much recommendable. Price is Little aggressive.

Angela R

June 18, 2019 Source: G2.com

Could not be more impressed with VipeCloud

What do you like best about VipeCloud?

After using another similar email system, I could not be more impressed with the team at Vipecloud. The FAST response time to questions and quick turn around time for features changes and needs will keep me referring this service to everyone and anyone who needs a CRM. Also, it is important to me that our clients are happy with services that we offer. All who have used their Vipecloud accounts are thrilled with the ease of creating their own emails and ability to create and send video emails to their teams and customers.

What do you dislike about VipeCloud?

Honestly, Adam and his team have been very accommodating to our company. I can not think of a single thing that I dislike about this service. I do wish there were a few more training videos, but I know that is coming soon.

Recommendations to others considering VipeCloud?

Using this service is a no brainer. The sense of peace that we have had since implementing Vipecloud into our corporation is immeasurable.

What problems is VipeCloud solving and how is that benefiting you?

Prior to using Vipecloud, we were managing client accounts separately daily. Each day was spent sitting for long hours exporting and importing lists, and creating emails separately to ensure that all communications were sent accurately and in a timely manner. However, Vipecloud has a fantastic API that my developer has very few issues with. When a question arises, it is quickly handled by the Vipecloud team. Using this API and Vipecloud has allowed us to streamline our communications, keep lists up to date, and has made my clients happier than ever as they are not hemorrhaging money to multiple businesses.

Verified User in Marketing and Advertising

September 14, 2018 Source: G2.com

We evaluated the entire marketing CRM marketplace and Vipecloud was the clear winner!

What do you like best about VipeCloud?

We are a brand new company that deals with large quantities of contacts and needs robust email automation. We quickly learned that marketing CRMs are CONSIDERABLY more expensive than traditional sales CRMs. Many marketing CRMs have hefty surcharges for numbers of contacts. We needed a system that had startup-friendly pricing, wouldn't charge us an arm and a leg for having 10,000+ contacts per sales rep, has robust email automation and attentive customer support.

What do you dislike about VipeCloud?

Recommendations to others considering VipeCloud?

VipeCloud was the clear winner in all these regards. What sets them even more apart from the industry is their customer service. In a previous life, I worked in a software company and made hollow promises on their behalf to prospective customers regarding features that were "right around the corner". As such I learned to be a total skeptic when it comes to software companies and features that are "coming soon". I assure you that when VipeCloud says a feature will be here next week...it's going to be there next week! We needed a couple tweaks to the system to make it our dream CRM and they've been crazy accommodating!

What problems is VipeCloud solving and how is that benefiting you?

I'd say probably the UI. It certainly gets the job done, but could probably use a fresh coat of paint to have that modern look that some of the other systems have.

Shawn E

June 20, 2018 Source: G2.com

The Intersection between Sales Automation and Marketing Automation

What do you like best about VipeCloud?

Overall capabilities are impressive placing VipeCloud right in the middle of sales automation and marketing automation.

What do you dislike about VipeCloud?

You can send one a time email sends for improved deliverability while also switching to mass campaigns using a third party smtp.

Recommendations to others considering VipeCloud?

Most sales automation solutions don't provide lead scoring but VipeCloud does.

What problems is VipeCloud solving and how is that benefiting you?

Need to create automated cadences and tasks to make sure you touch your leads enough to convert them into sql's, Vipecloud can help.

Verified User in Marketing and Advertising

June 16, 2018 Source: G2.com

Great Experience so far

What do you like best about VipeCloud?

Very versitile software. Not only can I send some pretty sweet cold video emails, but there is a whole CRM to back everything up. I'm still just scratching the software and it's super powerful already.

What do you dislike about VipeCloud?

some of the internal search features have a couple kinks.

What problems is VipeCloud solving and how is that benefiting you?

I've been able to combine quite a few different pieces of software into one. This is a big benefit.

Verified User in Staffing and Recruiting

June 14, 2018 Source: G2.com

Great Service

What do you like best about VipeCloud?

.How easy it is use and the quick support you receive if you ever need assistance

What do you dislike about VipeCloud?

It is sometimes hard to find old videos

What problems is VipeCloud solving and how is that benefiting you?

Cutting interview process and giving clients a snap shot of candidates

Verified User in Financial Services

June 13, 2018 Source: G2.com

It is easy to acess and navigate and support has been prompt catigorizing our contacts/leads into sepoerate or customized bucket...

Trae S

June 12, 2018 Source: G2.com

Adam has been amazing!! Customized attention to need

What do you like best about VipeCloud?

The folks at VipeCloud exceeded my expectations. They helped formulate a strategic plan to integrate our marketing efforts with a customized CRM. Adam was amazing at setting individualized appointments with each member of my team, so they could maximize their usage.

What do you dislike about VipeCloud?

I really do not have anything negative to write... I really don't know why adding extra words to this section, where I am not specifically answering the question, helps to improve the rating.

Recommendations to others considering VipeCloud?

What problems is VipeCloud solving and how is that benefiting you?

If you have more specialized needs and want personalized attention, then VipeCloud may be your solution. Adam is awesome!!!

Verified User in Information Technology and Services

May 11, 2018 Source: G2.com

Simpler then salesforce!

What do you like best about VipeCloud?

Great Customer Service. Adam responds quickly whenever i have needed help.

What do you dislike about VipeCloud?

leaving blank. I dont have much negative comments about this product.

What problems is VipeCloud solving and how is that benefiting you?

Email tracking.

Charlie C

April 18, 2018 Source: G2.com

Customer Service Far Exceeded Our Expectations

What do you like best about VipeCloud?

After years of over paying and dealing with the large email marketing companies lack of interest in my business...I decided to make a change. I'm certainly glad I did. Adam and his crew at VipeCloud helped me with the transition of my contacts and even showed me how to do it.(which has never happened before). If you're like me and you have one foot in technology and one foot out and need a little guidance from time to time.... I'd highly recommend them. For all of us who don't know all the rules of email marketing they 'll show you what to do and the give you the reasons why. My Kind of Vendor!!!

What do you dislike about VipeCloud?

Recommendations to others considering VipeCloud?

Charlie Cochran

What problems is VipeCloud solving and how is that benefiting you?

CEO-Cochran and Company, Inc.

VipeCloud Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use VipeCloud?

Review Summary

Pros

Cons

Deepak S

Angela R

Verified User in Marketing and Advertising

Shawn E

Verified User in Marketing and Advertising

Verified User in Staffing and Recruiting

Verified User in Financial Services

Trae S

Verified User in Information Technology and Services

Charlie C

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