DaySmart Vet (formerly Vetter Software) Reviews

I like that you can set tasks for people to do. It helps with continuity of care and follow ups. It works much better than having a note board or paper messages that get lost and don't have any kind of reminders.

I don't like that you have to log in all the time. It times out too quickly. There should be some type of a quick access multi-user option.

It is used for keeping veterinary records.

Super available technical support, by email and phone

Their community help forum has some comments and responses that are outdated now that there have been revisions.

This is a great software program with many functions and great technical support.

We don't have to have server upgrades and maintenance. We can access records offsite (home, house calls)

Super available technical support, by email and phone

Their community help forum has some comments and responses that are outdated now that there have been revisions.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

It’s extremely user friendly. Even with training those who aren’t tech savvy, or new to the veterinary field.

I’d like Calendars for scheduling, to be more customizable. Seeing hours where we aren’t even open is annoying

Follow the online training tutorials. Very helpful to listen at your

Own speed

I like how easy to navigate charts and invoices are. Especially for multiple pets and years of visits. Emailing charts and notes is a breeze!

It’s extremely user friendly. Even with training those who aren’t tech savvy, or new to the veterinary field.

I’d like Calendars for scheduling, to be more customizable. Seeing hours where we aren’t even open is annoying

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Vetter is very easy to use, very user-friendly. It makes our jobs much easier, as we're able to review and complete medical records from home - therefore reducing time spent in the office.

It clearly was not created by a veterinary professional. There are certain features that are missing - like a schedule that auto-refreshes, or the ability to see the pet's weight on every page.

Ask for access to the trial software. Use it for an hour or two. You'll find that it is so simple and easy to learn!

The ability to work from home is huge!

That everything transferred over from our old software. Like that we can fix prices on our own. Also tech support is very helpful.

How slow it can be at times. Also wish there was more features. Wish they didn’t take the check out option. Wish there was a way to just message the doctor instead of putting a task to know the invoice is ready

What problems are you solving with the product? What benefits have you realized?

Easy to use and pick up quickly, uses a cloud system to can log in anywhere with internet

Inventory management, invoicing, too many clicks from page to page, how to input orders for inventory, not easy to pull up over due patients, the transition didn’t go great for vaccines and annuals

Make sure it matches other things your already using, antech, the ordering system, if it doesn’t it’s a pain in the butt

Not having proper inventory reports at the tip of my fingers, inventory not user friendly to add, invoicing has a lot of steps, referrals from clients go under the clients file as a relationship.

Can use anywhere with internet, easy to use, has a good reporting system for financials and clients

Easy to use and pick up quickly, uses a cloud system to can log in anywhere with internet

Inventory management, invoicing, too many clicks from page to page, how to input orders for inventory, not easy to pull up over due patients, the transition didn’t go great for vaccines and annuals

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?