UserBit Reviews

It's a highly integrated platform that has the ability to keep all of the user data organized.

The insights tool is amazing--it just automatically generates insights from the survey. The information that it provides is incredibly useful for me when it comes to conducting follow-up interviews.

Nothing for now.

I know I shouldn't complain about the price, but I was wondering if there might be a free version available for students who registered using their institutional emails.

We need to analyze data from different recourses such as surveys and interviews. And we have a research team that is working on this together. Userbit helps with this extensive research while also keeping clear each team member's role, schedules, and so on. It's really time- and energy-saving when doing a collaborative project like this.

I like UserBit because they have done the work of making a workflow out of the user testing process. I love the simplicity of the application. I use UserBit to interview customers, record their feedback, tag the feedback for different users across my team, and synthesize content to make better-informed decisions.

I'll really enjoy the simplicity of it, but to give it an edge for marketers, it would be nice of it had te ability to generate beautiful looking reports that showed me the same information in a nice to look at style.

It allows me one place to keep all of my interviews and to tag it via many fields so I can sort, and filter based on what I need to use the data from the interview for.

1. Great tagging system for effectively working with interview, testing or survey data.

2. Good variety of tools. Card sorting, user flows, journey maps etc.

3. Very responsive & thoughtful team

4. Great support

5. Easy to use - makes it rewarding (and fun!) to work in Userbit

6. I have tried several different solutions on the market - Userbit is my favorite by far

Hmm.. I don't have anything I dislike. And frankly, if I really needed some sort of functionality, I think the team at Userbit would find a way to add it.

Userbit helps me work with large amounts of data, in a way that's faster and more efficient than I'd be able to do without it.

I liked these features of UserBit a lot:

1.) It was very helpful for working in teams and collaborating on projects.

2.) It improved efficiency to a great extent.

I did not like these features:

There can be more integrations with other software to make things easier. This will help in handling more things on a single screen.

UserBit solves these problems:

1.) Helps you maintain visibility of all our projects on a single dashboard.

2.) Helps you collaborate with your team members on your projects.

We started using this tool about 6 months back and our product team totally loved it. The fact that all of us can collaborate in real life to make UX related product decision while sitting and working from home is amazing! Loved the ease of use and features that it provides. Highly recommended

No issues as such. Demo cues and all can help a new user but everything is great so far. Great work team!

UX related product decisions

EVERYTHING!!!! UserBit not only solved my issue of providing a robust qualitative research repository, but is absolutely packed with helpful tools such as robust Notes features with tagging and transcripts for video/audio files, powerful Survey analysis, the ability to quickly analyze and gather Insights and share them in a very visual way via a Project Reports, not to mention tools that help you create/share Personas, Card Sort Studies, Visual Site Maps,User Flows and Journey Maps. The value of UserBit is incredible!!!! Throughout my journey trying to find another tool similar to UserBit, I found nothing else that compared to the value and features that UserBit provides.

I honestly can't think of a single thing. Every once in a while I will run into something like, "Oh hey it would be cool if this did this," but it is always an extremely minor improvement (and often I'll reach out to the UserBit team and they will sometimes consider it for a future release, or explain to me how I could use the tool differently to accomplish my task).

Before UserBit, I struggled with trying to organize and analyze all the qualitative data from my UX research, as well as trying to find a visual and compelling way to share those insights with stakeholders. This is the #1 problem UserBit has solved for me. The additional features like User Flows, Personas and Journey Maps were just the icing on the cake!

I absolutely love how well rounded and fluid the platform is when it comes to real time collaboration, features, overall tooling for our research purposes. I love that we can pair it with our exisiting tools such as Maze and etc. It's an AMAZING paltform with Amazing support.

I don't have any dislikes about this platform. Honestly, I can easily find things to complain about and I don't have one about this platform. they solve anything I ever need

I am solving the problem of having disorganized or unstructured user research. I am also solving the problem of having really good analysis, reports and overall focused UX research space

UserBit is by far the most flexible of the solutions in this category that we could find. We evaluated all of the ones we could find - from some fairly well-known companies to some apparent newcomers. Unlike most software solutions that require you to mold your way of thinking to the way the software happened to be coded, UserBit has proven to be easily configurable for multiple projects and our evolving needs. Even more important, they continue to impress with their ability to take customer feedback and evolve the product rapidly. I can't say enough good things about the customer experience.

I can't think of anything I dislike. Frankly, it has been all positive.

Market research: interview notes are typed up, formatted, tagged, categorized, and then used for decision making.

What I love most about UserBit is that it's a central place to conduct and store all our user research and initial UX designs for personas, journeys, site mapping, and most important quickly finding trends and insights into our experience.

The team is always super responsive to feedback and fast bug fixes as well.

Can't think of anything. It's truely a great, intuitive, and very useful tool for UX teams.

Userbit allows us to keep everything in one place and quickly tag and sort through all the data. The presentation mode has made it super easy to present and share our insights with our teams as well.

1. Interview management

2. Managing tags

3. Auto tagging for fast tagging

5. Great search capability.

4. Word clouds and charts as needed.

5. You can view your data in various different ways to make sense of it.

6. You can bring your surveys in here and auto-tag content.

7. I love that you can now upload various file types such as PDFs, Word etc... if you have any old research documents

8. It is truly an all in one solution

9. Fantastic support.

10. I am amazed at how many times during the day you will get a message that "Reload for a new version". The new version is there with any new features. No need to restart or wait. When you reload you can continue working and use the new features right away.

They seem to know exactly what researchers need. Thing to note is that the competitors listed here such as Product Board are not really the same. UserBit can be used for any type of qualitative research - For Foundational Research, UX research, Service Design research.

I love the program. I have nothing bad to say about it.

If I encounter an element that could be better, they literally push the update quite quickly.

This is a product for extensive qualitative research. If you are overwhelmed with amount of data or information you have, in different corners of your organization, that you need to bring together, then this is the software for you. I encourage you to try their trial version to get a feel for it. It is easy to use and they have great helpful videos not only helps you with the software but also gives you ideas to analyze your data better.

I have used UserBit to make sense of vast amounts of data from various sources such as: Old surveys, Industry data, Interview data and create Personas and Journey maps quickly based on this data.

I love that they have now added workflow diagrams, card sorting to the mix.

It helps faster processing of the data, making sense of the data and creating artefacts that are useful and look good.