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Multiplier Reviews

User Rating

4.8/5 (Based on 2,449 Ratings)

Rating Distribution

  • Excellent

    93.3%
  • Very Good

    0.7%
  • Average

    0.2%
  • Poor

    1.3%
  • Terrible

    4.5%

Do You Use Multiplier?

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Review Summary

User reviews of Multiplier highlight its exceptional customer support, with frequent praise for the responsiveness and helpfulness of agents, particularly Cee Jhay, Christopher, Sherwin, and Aysh. Users appreciate the platform's ease of use for onboarding and managing payroll, but some have experienced occasional issues with payment processing speed and contract flexibility. Several users note Multiplier's value for hiring international talent, simplifying payroll and tax compliance in countries where they lack a physical presence. However, some users mention concerns about limited features, such as the inability to modify offer letters or manage multiple bank accounts.

Pros

  • Excellent customer support, responding quickly and resolving issues.
  • Userfriendly platform, making onboarding and payroll easy.
  • Helps hire talent globally, simplifying compliance and payroll.

Cons

  • Occasional delays in payment processing and inconsistent FX rates.
  • Limited features on the expense dashboard, making it difficult to track spending.
  • Contract amendment process can be slow and requires manual intervention.

AI-Generated from the text of User Reviews

Reviews
DV

Dinky Valerio

March 31, 2026 Source: Trustpilot.com
Seamless Support and Excellent Service from Multiplier
We’ve had a very positive experience working with Multiplier so far. The platform itself is straightforward and efficient, making it easier for us to manage payroll and HR processes across different locations. A special shoutout to Viren, our CSM, who consistently goes above and beyond he always responds promptly, provides clear guidance, and addresses all our queries with patience and expertise. His support has been invaluable in helping us navigate both routine and complex tasks in terms of compliance and other needs under Multiplier, making the experience seamless for our team. Overall, working with Multiplier has been smooth and reliable, and we appreciate the excellent service and attention to detail provided by the team.
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S

Snezana

March 31, 2026 Source: Trustpilot.com
I’m very satisfied with our cooperation…
I’m very satisfied with our cooperation with Multiplier. In particular, I would like to highlight Priyanka’s availability and her quick response to our queries, which has been greatly appreciated throughout our collaboration.
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PG

Pavithra Gonisegeren

March 31, 2026 Source: Trustpilot.com
Viren has been a great support to work…
Viren has been a great support to work with. He’s always responsive, patient, and proactive in helping us navigate processes with Multiplier. Really appreciate how he follows up and keeps things moving. Personally, I feel super easy to work with as well, which I really appreciate.
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L

Lotharfabian

March 31, 2026 Source: Trustpilot.com
Overall experience
Overall I had a very positive experience with the Multiplier team. They were friendly and productive in assisting me. Nayan ensured that my queries were solved and my doubts cleared with little hassle.
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ks

kiran sreeram

March 31, 2026 Source: Trustpilot.com
the team rohini and Sherwin guided me…
the team rohini and Sherwin guided me well with the quires.
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J

Juan

March 30, 2026 Source: Trustpilot.com
Rounak
Rounak Mitra helped me resolve my access issue very quickly, demonstrating great efficiency and responsiveness throughout the process.
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P

Pankaj

March 30, 2026 Source: Trustpilot.com
Quick onboarding & support
We are able to expand our India & APAC team quickly with Multiplier, their portal is easy to use and we are able to bulk add all employees, we have been getting great support from Ayush Bhardwaj in this entire process. Insurance is a limitation, as mid-year upgrade should be possible
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V

Vish

March 30, 2026 Source: Trustpilot.com
Sunny was exceptional in solving the…
Sunny was exceptional in solving the user queries.
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M

Mruthunjaya

March 26, 2026 Source: Trustpilot.com
Team Expansion & good support
We have expanded our APAC team using Multiplier services, their quick support & guidance on benefits, pay and compliance has been a great. We got amazing support from our CSM Ayush Bhardwaj throughout this onboarding process. We feel insurance part till can be improved further along with option to upgrade anytime.
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LM

Liam Mulder

March 24, 2026 Source: Trustpilot.com
Feedback for Nayan
I’d like to thank Nayan for managing my concerns immediately and efficiently. He was professional and helpful and ensured that my request was granted without delays. I truly appreciate his assistance.
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