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Upwork Reviews

User Rating

4.7/5 (Based on 2,104 Ratings)

Rating Distribution

  • Excellent

    78.9%
  • Very Good

    16.2%
  • Average

    2.4%
  • Poor

    1%
  • Terrible

    1.5%

Do You Use Upwork?

Write a Review
Reviews
BH

Bailey Rae H

August 23, 2025 Source: G2.com
Great for finding quick ways to make money
What do you like best about Upwork?
I like that you can submit to listed roles instead of just posting your services.
What do you dislike about Upwork?
Paying for credits to apply for jobs is frustrating.
What problems is Upwork solving and how is that benefiting you?
When I'm low on cash and need to find extra work.
Read more
LW

Laura W

August 22, 2025 Source: G2.com
Excellent platform for finding relevant consulting roles!
What do you like best about Upwork?
Ease of use - not having to job hunt for any side gigs and instead letting people be able to find me.
What do you dislike about Upwork?
It would be handy to have the availability to share documents via email instead of only in chat - or accept meetings outside of the video conferencing in Upwork which can be more convenient to clients without having your profile flagged for noncompliance.
What problems is Upwork solving and how is that benefiting you?
Searching for work - and it is greatly freeing up my time for actually working!
Read more
LM

Luke M

August 22, 2025 Source: G2.com
Upwork has changed my work life
What do you like best about Upwork?
Upwork has enabled me to get paid for doing work I love. I've done audio engineering gigs occasionally over the course of recent years, but now it's my primary source of income thanks to all the jobs I've found on Upwork. I must note that I received a gift card for sharing my honest review.
What do you dislike about Upwork?
There is a fair amount of competition, so some jobs that I'm excited about end with me getting no response.
What problems is Upwork solving and how is that benefiting you?
Upwork is connecting me with people who need audio editing and engineer services. Everyday there are jobs that I'm interested in. Sometimes clients reach out to me first, too, which is exciting.
Read more
OJ

Olajire J

August 21, 2025 Source: G2.com
Best freelancing platform
What do you like best about Upwork?
Upwork has been a game-changer for me. The platform connects me with clients from all over the world and gives me the opportunity to showcase my skills, build long-term relationships, and grow my career. I love how secure the system is with contracts, milestone payments, and dispute protection, which makes freelancing feel safe and professional. Since joining, I’ve been able to land great projects, earn income, and continuously improve my expertise. Upwork truly makes freelancing easier, reliable, and rewarding.
What do you dislike about Upwork?
Upwork can improve in how clients invite and post job without hiring and wasting one connect
Recommendations to others considering Upwork?
Before I joined Upwork, one of my biggest challenges was finding reliable clients and projects that matched my skills. Traditional job hunting was stressful and often came with uncertainty about payments and trust.
What problems is Upwork solving and how is that benefiting you?
Read more
AN

Anneda N

August 21, 2025 Source: G2.com
Great opportunity for freelancers!
What do you like best about Upwork?
I have been using Upwork to find freelance writing jobs for over a decade. The platform is easy to use and frequently gets updates to keep it user-friendly.
What do you dislike about Upwork?
There are scammers that show up on there .
What problems is Upwork solving and how is that benefiting you?
It helps me find freelance writing jobs. It provides a safe place to acquire jobs.
Read more
IW

Ian W

August 20, 2025 Source: G2.com
Very pleased with Upwork
What do you like best about Upwork?
I have had a great experience working with different clients from around the world. It offers me flexibility to choose the jobs I want to bid for, and the hours I want to work. They make it very easy to find work opportunities I never would have found otherwise. They also handle payments and communication between the freelancer and the lient.
What do you dislike about Upwork?
I applied for one job that ended up being a scam. Buying connects to apply for jobs can be a little cumbersome, but overall not a bad way for them to monetize their site. I'm not ready to commit to their Freelancer Plus plan. They also take a 15% cut of all your earnings.
What problems is Upwork solving and how is that benefiting you?
They connect people from a variety of fields and industries looking for specific tasks to freelancers with the skills to complete those tasks. I don't want to have to scour the internet to find remote work opportunities.
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RO

Ricki O

August 20, 2025 Source: G2.com
Upwork got me my start and helped me then expand my business with subcontractors
What do you like best about Upwork?
Upwork was a place for me to first get copywriting work for my marketing business. Then as I grew my skills and expertise. I was able to gain clients off the platform. But when I grew to having too much work to do on my own, or needed things I couldn't do myself, I came back to Upwork to find subcontractors to help me.
What do you dislike about Upwork?
The only thing I've struggled with is that once when I needed to use customer service it was very difficult to find a way to reach someone. That may have changed since it was a few years ago, but I ended up searching so many forums online trying to find the answer or how to actually get help.
Recommendations to others considering Upwork?
As a marketing solopreneur, I rely on Upwork to solve the dual problems of scaling my business and securing a steady workflow. When I need to subcontract specialized tasks or manage work overloads, the platform gives me instant access to talent, while also providing a reliable source of new clients when my own project pipeline is low. Ultimately, Upwork offers the flexibility, security, and administrative efficiency my business needs to thrive in our crazy fluctuating market.
What problems is Upwork solving and how is that benefiting you?
Read more
AD

Anthony D

August 20, 2025 Source: G2.com
Upwork is awesome!
What do you like best about Upwork?
I like the ease of communication, primarily.
What do you dislike about Upwork?
There are a few unsavory posts, but as long as you're vigilant, there's no real cause for concern.
What problems is Upwork solving and how is that benefiting you?
It corrected me with clients that are actively seeking my services, which brings me extra opportunities.
Read more
GB

Giorgiana B

August 20, 2025 Source: G2.com
Great place to start you side gig
What do you like best about Upwork?
Lots of gigs posted and many to choose from
What do you dislike about Upwork?
Some jobs have a lot of bids on them so the changes are lower to get noticed.
What problems is Upwork solving and how is that benefiting you?
Finding clients: I am able to find clients and jobs on Upwork.
Read more
SG

Subha G

August 19, 2025 Source: G2.com
Upwork is a good marketplace to find a nice clientele in Data Engineering & Analytics
What do you like best about Upwork?
I received a gift card in exchange for writing this review.
What do you dislike about Upwork?
Recommendations to others considering Upwork?
I have been using Upwork since 2018. What I like about Upwork is that it helps you connect with clients remotely and work on meaningful projects. Through Upwork, I have had the opportunity to work with both non-profit organizations and large enterprises.
What problems is Upwork solving and how is that benefiting you?
Read more

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