Unleashed Reviews

Happy to work with Claudiu Ghinea from Unleashed support team. He always follows up on our requests and is very attentive to our company's needs.

We had some unique setup requirements that Rutuja Jadhav was very helpful in resolving!

Getting on-boarded was an extremely easy process with Rutuja's help. She simplified things and worked methodically through my every question and change of direction. By the time we went live I was extremely confident in our set up and processes due to the support I received from her - thank you for making a stressful task much easier!

Great Software for inventory management. Super user friendly, intuitive interface and great reporting.

The implementation was done by Ebad Ismail, who was super helpful and went above and beyond, both in time & effort. Great work Ebad, really appreciate what you did for us! :)

Apart from being not really suitable for quoting custom assemblies with sub-assemblies, (we ended up using JGID specifically just for fast quoting of custom assemblies with the pricing broken down by components for the customer, it's lightning fast), Unleashed is the best inventory management software I could find in this price range.

It's really easy to use, and really easy to teach new team members coming on board.

Definitely a game changer for our business!!!

We’ve been using Unleashed for over five years and it’s been consistently reliable and easy to use. The platform has scaled well with our business, and the support team is genuinely outstanding — responsive, knowledgeable, and always willing to help. Highly recommended.

Our onboarding experience with Charlotte was great. She was very helpful and was happy for me to ask questions as often as I needed. Although I have found the software quite challenging to understand and get to grips with, now that we have a handle on it, it is great and I can see that it will be of huge benefit for our business. The most helpful aspects for us: seeing margins really clearly on all products and orders. Really detailed batch tracking which allows us to have super streamlined production.

The Customer support from Ashton was faultless. In my previous role with used unleashed and have now implemented this in my new position at a new company. Everything has been fairly easy to do just working on ironing out a few issues with integration with Xero but any question has been answered very promptly with email, teams and phone calls. Ashton has been very patient and we look forward to being able to use this moving forward to enable us to better track ordering, inventory and purchasing.

Outstanding support from Ian Blaydes (Unleashed)

Ian Blaydes was absolutely exceptional in helping me get the CoffeeQuip Unleashed platform fully up and running. From start to finish, Ian was incredibly patient, highly knowledgeable, and always willing to go the extra mile.

No question was ever too small, and nothing was a problem, Ian took the time to explain everything clearly and made what could have been a complex setup feel straightforward and stress-free. His deep understanding of the Unleashed system gave me complete confidence that our platform was being set up correctly and efficiently.

I genuinely couldn’t have asked for better support. If you’re onboarding with Unleashed or need expert guidance, Ian Blaydes is an absolute asset and a credit to the Unleashed team.

Ian N. Blaydes helped us in our onboarding process, and everything went well. Thanks, Ian, for all your help

A very positive onboarding experience with Ebad I at Unleashed. Took time to understand our business processes to help us adjust to a new software. Overall we are very happy with the responsiveness of this package for our NZ business. Happy to recommend.