TUIO Reviews

User Rating

4.6/5 (Based on 139 Ratings)

Rating Distribution

Excellent
70.5%
Very Good
20.9%
Average
4.3%
Poor
2.2%
Terrible
2.2%

User Sentiments

Excellent Customer Service, User Friendly Interface, Efficient and Time-Saving, Seamless Payment Processing

Limited Billing Control, Inadequate Training, Lack of System Flexibility, Limited Administrative Visibility

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Review Summary

User reviews highlight TUIO as a user-friendly platform that significantly streamlines administrative tasks for schools, particularly in tuition management and communication. The system is praised for its ease of use, automation features, and time-saving capabilities. Customer service is consistently lauded as responsive, helpful, and readily available to address questions and problems. However, some users have noted issues with the billing setup, requiring workarounds, and one user reported a negative experience with a service-related issue.

Pros

TUIo provides exceptional customer service, including prompt responses and solutions.
The platform saves time by automating tasks like billing and communication.
Userfriendly interface simplifies school management and parent engagement.
TUIo's support team is highly knowledgeable and willing to assist with any issue.

Cons

Some users reported billing issues that were not immediately resolved.
Limited flexibility in system setup may require workarounds for some schools.
The platform may not be suitable for all billing setups, as some users experienced incompatibility.

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Reviews

Sonia Ceballos fernandez

September 17, 2024 Source: Trustpilot.com

Ha sido un placer encontrarme con Leia…

Ha sido un placer encontrarme con Leia una gran profesional gracias

Saskatoon Misbah School

June 19, 2024 Source: Trustpilot.com

Great system for Student and School Management.

Great product and customer service.

Peter

June 3, 2024 Source: Trustpilot.com

Great Resource for Small Schools

Great support staff, quick responses, and easy implementation!

Robin

May 15, 2024 Source: Trustpilot.com

Helpful and Responsive

The staff at Tuio is very helpful and responsive. Most of the time they answer my questions within an hour with all the necessary resources to be complete the task at hand and in the future.

maimuun

May 10, 2024 Source: Trustpilot.com

client relations are top tier

I am very impressed with the software, but even better is the human interaction that comes with it. Both Oliver and Linnea, my consultants helped me immensely and have made doing business so much easier.

Anna

April 10, 2024 Source: Trustpilot.com

Etan is always ready and willing to…

Etan is always ready and willing to assist and clarify questions. I am new to this platform and I need to get familiar with it.

Acton Whatcom

February 29, 2024 Source: Trustpilot.com

Great Customer Service

TUIO was with me every step of the way in implentation and monthly processing. Any issue or question that I had was handled with efficiency and thoroughness. I couldn't have asked for a better team to work with.

The Clarksburg Children's Hous

February 11, 2024 Source: Trustpilot.com

Every time I have asked for guidance…

Every time I have asked for guidance you guys are right there with me making me feel confident and comfortable. Thank you for your patience and your expertise. I'm very pleased with my experiences.

Sofia Barnes

February 3, 2024 Source: Trustpilot.com

Customer service is great

Customer service is great, Etan has been really helpful with my questions.

Jay Rowley

February 2, 2024 Source: Trustpilot.com

TUIO is essential for us now.

TUIO is essential for us now. It used to take days to create tax receipts and print them to hand out to parents. This year I did all of that on TUIO in ~10 minutes.