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TrialKit Reviews

User Rating

4.7/5 (Based on 26 Ratings)

Rating Distribution

  • Excellent

    84.6%
  • Very Good

    11.5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    3.8%

Do You Use TrialKit?

Write a Review
Reviews
JC

Jack C

August 8, 2025 Source: G2.com
Great experience with Trialkit
What do you like best about TrialKit?
A lot of customization that allowed us to design the study to our specification. The Trialkit team was great at helping and always listens to the customers to their needs and providing a lot of support. With Trialkit team support and how easy it is to use of the platform it was easy to implement the design.
What do you dislike about TrialKit?
I think the area that can be better about Trialkit is the documentation. Because there are a lot of customization it sometimes can get confusing where the setting is located or what the setting is doing specifically.
What problems is TrialKit solving and how is that benefiting you?
Capturing clinical data with Part 11 compliance and allowing us to have adjudication process to our specification.
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AC

Art C

August 6, 2025 Source: G2.com
Amazing software to work with and build eCRF with lots of flexibility.
What do you like best about TrialKit?
Easy to use and to make changes on the fly as you build a form. Sometimes changes are needed on the fly to a form and the system allows that flexibility without delays to timelines.
What do you dislike about TrialKit?
Recommendations to others considering TrialKit?
Full control of the build, implementation and easy to integrate ideas into the build.
What problems is TrialKit solving and how is that benefiting you?
Read more
VP

Verified User in Pharmaceuticals

July 30, 2025 Source: G2.com
Clinical data Manager
What do you like best about TrialKit?
The App, form builder , conditional actions , autovalidation, field properties, etc...
What do you dislike about TrialKit?
huge data takes time to load , reporting the documents can be made more better
What problems is TrialKit solving and how is that benefiting you?
speed , without hanging , reporting
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VD

Verified User in Medical Devices

March 24, 2025 Source: G2.com
First class platform!
What do you like best about TrialKit?
Ease of use. Customer support. User interface is excellent. Training was thorough
What do you dislike about TrialKit?
A few things are not intuitive in building the database.
What problems is TrialKit solving and how is that benefiting you?
A cost-effective FDA part 11 compliant EDC for our US studies. We are a start up-resources are not unlimited. Excellent customer service.
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VM

Verified User in Non-Profit Organization Management

January 17, 2025 Source: G2.com
Excellent platform and exceptional customer support!
What do you like best about TrialKit?
TrialKit meets our research study needs. The user interface is great, enabling users to work around the platform easily. Their comprehensive knowledge base comes with AI that can answer your questions directly. Customer support is exceptional! We never had a question that went unanswered, and they also extend 1:1 consultation calls to help you with almost anything.
What do you dislike about TrialKit?
There is nothing our team dislikes about TrialKit, but we do wish there were other features that they could support, such as an easier way to design the homepage, more flexibility with the dashboard & homepage reports, and more advanced conditional actions.
What problems is TrialKit solving and how is that benefiting you?
TrialKit has made managing our data studies significantly easier by providing a centralized platform for data collection. The platform also ensures data integrity and compliance with 21 CFR Part 11, giving us confidence that our datasets are secure and reliable.
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VD

Verified User in Medical Devices

December 16, 2024 Source: G2.com
Medical Device Start-up Experience with TrialKit
What do you like best about TrialKit?
The team at Crucial Data Solutions had great customer service. They were promptly and consistently available to provide direct support during our build and throughout the study.
What do you dislike about TrialKit?
I used TrialKit before TrialKit AI became available. At the time, some of the reporting functionality was cumbersome, making it more difficult to capture key performance metrics for our trial. I look forward to trying the AI tools as we plan for our next study.
What problems is TrialKit solving and how is that benefiting you?
TriakKit is a cost-effective, simple EDC solution that fits the needs of a small start-up looking to execute a clinical trial quickly and efficiently.
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VD

Verified User in Medical Devices

December 15, 2024 Source: G2.com
Excellent team and easy to use EDC platform
What do you like best about TrialKit?
The team at TrialKit are incredible - always willing to help with set up and support and friendly as well!
What do you dislike about TrialKit?
Recommendations to others considering TrialKit?
The system is easy to use when building your own forms, allowing an independent approach if preferred.
What problems is TrialKit solving and how is that benefiting you?
It's a great platform. Over the years, the team have been improving the "look and feel" of the platform, which was sometimes clunky before, but now looks very sleek.
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LB

Lamia B

March 22, 2024 Source: G2.com
The best EDC system for prospective and retrospective studies
What do you like best about TrialKit?
Trialkit has given me the flexibility to manage multiple types of studies across all phases of devellopement .Creating eCRFs , ePROs , ClinRos was a breeze and time saving. Whatever building studies for manual data entry or data upload be sure that Crucial team will give you all the resources to facilitate the navigation of the platform and help you achieve short and long term goals for all your studies.
What do you dislike about TrialKit?
Its also the only EDC that is available through the web and mobille app. TrialKit supports patient-centric remotely as well as site based clinical trials.
Recommendations to others considering TrialKit?
Building studies and registries in days ,not weeks and has not only the flexibilty to meet your needs but also making sure that you are supported all the way from start to finish. TrialKit has also a robust reporting and analytics to run your studies yourself, no need to get a second vendor to make sure your patients get paid in a timely fashion as they have an integrated payment manager. TrialKit has also an extensive library with already built forms (eCRFs) that you could custom based on your study need.
What problems is TrialKit solving and how is that benefiting you?
I would highly recomend the platform to any pharmaceutical &biotech , Medical Device&Diagnostics and CROs industries as well as Academic Institutions and non profit Organizations.
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VD

Verified User in Medical Devices

January 19, 2024 Source: G2.com
Clinical Trial EDC
What do you like best about TrialKit?
The TrialKit team is second-to-none when it comes to customer support! The US based team is very resourceful and very responsive. Administrator functionality is inclusive with access to many different dashboards and reports; Sites (end-user) find it simple to use.
What do you dislike about TrialKit?
System is easy to use with guided system onboarding. Some kinks in the building process, which the team is actively working on updating. Overall, a seamless EDC build process.
What problems is TrialKit solving and how is that benefiting you?
TrialKit is providing a CFR part 11 compliant EDC system for a multi-center clinical trial.
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CS

Christianna S

January 9, 2024 Source: G2.com
They want to work with us to find a solution.
What do you like best about TrialKit?
It has a bit more customizable options than some EDC systems. The team is responsive and helps to find a solution.
What do you dislike about TrialKit?
It does not always have an entry level pricing model for small / short / sim,ple studies.
What problems is TrialKit solving and how is that benefiting you?
When we have a pickle, they help us get to the bottom of it.
Read more

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