TrackMaven Reviews

User Rating

4.1/5 (Based on 281 Ratings)

Rating Distribution

Excellent
38.4%
Very Good
44.1%
Average
10.7%
Poor
5.3%
Terrible
1.4%

User Sentiments

Competitor Tracking Capabilities, Customizable Reports and Dashboards, Actionable Insights and Data, User-Friendly Interface

Limited Paid Social Media Analytics, Occasional Data Inaccuracies, Steep Learning Curve, Lack of Mobile Application

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Review Summary

Reviews for TrackMaven are predominantly positive, with users praising its user-friendly interface, comprehensive analytics, and ability to track and measure marketing performance effectively. Many users highlight the platform's usefulness in providing valuable insights into campaign performance, competitor analysis, and industry trends. Additionally, the customer support team is often commended for its responsiveness and helpfulness. Some users have expressed concerns about the platform's occasional glitches and complexities, but overall, the majority of reviews indicate a high level of satisfaction with TrackMaven's features and services.

Pros

Streamlined content discovery and curation for targeted marketing campaigns.
Comprehensive competitive intelligence analysis and insights.
Enhanced social media engagement and performance tracking.
Userfriendly interface and intuitive dashboard for easy navigation.

Cons

Limited integration options with some popular marketing platforms.
Occasional technical glitches reported by users.
Limited customer support availability during certain hours.
Some users may find the pricing plans to be relatively high.

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Reviews

Damon

October 19, 2021 Source: Financesonline.com

TrackMaven helps us to improve our productivity and to keep track of our performances on the web

PROS: I like that TrackMaven constnatly reminds me through email notifications about my progres and daily workflows. The alerts are customizable and they are simple to use, we can keep track of latest content on bot ours and competitors’ performances on social network.

CONS: I wish I could customize data visualizations and create summary emails so I can share them with my team.

Ricardo

October 2, 2021 Source: Financesonline.com

This is great platform for tracking marketing activities

PROS: This platform helps us to track marketing attribution for social media and blog channels. It has great integrations with Google Analytics, the dashboard is full with valuable insights, tips, features and reporting capabilities. Everything works great, it’s intuitive and less-time consuming.

CONS: They constantly work on program’s improvement and they often release new updates and features.

Sarah D

September 2, 2021 Source: G2.com

"Premium social media marketing analytics tool"

What do you like best about TrackMaven?

We are using TrackMaven as our social media analytics tool since few months back and honestly, this is the best tool we have used so far; here is why; it helps you analyze each and every social media platform you use on one single platform while also showing you other competitors’ posts too. So, you don’t need to hustle a lot and your performance too will be increased by saving lots of time, which is a very good deal.

What do you dislike about TrackMaven?

At first, the navigation was a bit difficult to use but after they updated their system it has become very easy to use and there are no such complaints we have faced so far. I think it works quite well with our organization and we are happy with it.

What problems is TrackMaven solving and how is that benefiting you?

if you are also one of those brands that have highly competitive partners with a presence on social media, you seriously need TrackMaven as it tracks every step and helps you navigate your next move. Its customization option for feed is beneficial as you can adjust analytics according to your needs; on top of that, it has a clean API.

Beatrice

July 11, 2021 Source: Financesonline.com

Highly helpful solution for social media marketing

PROS: TrackMaven is great software and I’m using it to run multiple reports. It allows me to analyze and filter data. We are able to make better decision when there is an opportunitiy for improvement. Its support team is great, they are open to new suggestions and they make their best to provide wonderful customer experience.

CONS: I can’t think of dislikes about this system.

Jake

February 10, 2021 Source: Financesonline.com

Great solution for tracking our competitors' performance

PROS & CONS

What are the best aspects of this product?

I get TrackMaven alerts via email on a daily basis. Its customizable alerts are extremely easy to use, I’m using them to keep track of latest content of our competitors’ and their performance on social networks. It’s great place for getting content ideas.

What aspects are problematic or could work better?

I would like to customize the data visualizations and to create summary emails on a daily basis and to send them to my team. I believe they would add support for SlideShare.

What specific problems in your company were solved by this product?

We get easy and important insight into competitors’ performance and our own. It helps us to enhance our productivity and reporting.

Are you a current user of this product?

Yes

Jake

February 10, 2021 Source: Financesonline.com

Great solution for tracking our competitors’ performance

PROS: I get TrackMaven alerts via email on a daily basis. Its customizable alerts are extremely easy to use, I’m using them to keep track of latest content of our competitors’ and their performance on social networks. It’s great place for getting content ideas.

CONS: I would like to customize the data visualizations and to create summary emails on a daily basis and to send them to my team. I believe they would add support for SlideShare.

Jamie

February 24, 2018 Source: Financesonline.com

Great tool for social media marketers

PROS: TrackMaven is an intelligent software that allows me to run various reports, and to analyze and filter data as well. I like the ability to act immediately after we receive the data to make our contents better. The team behind this product is wonderful and they are more than just another customer service team, they do everything to meet our needs.

CONS: I cannot think of dislikes, there is none.

Jan

February 1, 2018 Source: Financesonline.com

It has great analytic tools

PROS: One of the greatest feature within TrackMaven is the competitor tracking capability. We can keep track of current activities within our industry and about the perfromance of our contents.. The new dashboard is great for quick references and it is helpful for our marketing team.

CONS: I don’t like the idea of re-creating reports but we often get help of its support team.

User in Sports

January 16, 2018 Source: G2.com

"A Truly Fantastic Product"

What do you like best?

TrackMaven helps make our social media decisions smarter. Everything is clear & right in front of us, we can pull updates daily & as often as we want, and the tagging functionality helps us revisit successful content months after the fact for future inspiration. Two thumbs up!

What do you dislike?

To be honest, not a whole lot. Just minor gripes, such as not being able to see direct mentions from you or other brands on Twitter & small things when creating dashboards. Nothing that holds us back though!

What problems are you solving with the product? What benefits have you realized?

TrackMaven helps us to solve a number of social media problems & how to connect with an audience. We can see how fans respond to different kinds of content and that goes a long way when strategizing about future decisions.

Anonymous User

January 16, 2018 Source: G2.com

"A Truly Fantastic Product"

What do you like best about TrackMaven?

What do you dislike about TrackMaven?

What problems is TrackMaven solving and how is that benefiting you?

TrackMaven Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use TrackMaven?

Review Summary

Pros

Cons

Damon

Ricardo

Sarah D

Beatrice

Jake

PROS & CONS

Jake

Jamie

Jan

User in Sports

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Anonymous User

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