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Therap Service Reviews

User Rating

4.7/5 (Based on 291 Ratings)

Rating Distribution

  • Excellent

    77.3%
  • Very Good

    19.6%
  • Average

    2.1%
  • Poor

    0.7%
  • Terrible

    0.3%

Do You Use Therap Service?

Write a Review
Reviews
VC

Verified User in Hospital & Health Care

May 7, 2026 Source: G2.com
Simple, Easy to Use, and Outstanding Support
What do you like best about Therap Services?
Therap offers simple, easy to use for everyone. Support offered is the best!
What do you dislike about Therap Services?
There really isn’t anything negative to say about Therap!
What problems is Therap Services solving and how is that benefiting you?
Therap ensures our organization meets and exceeds all state and federal guidelines!
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KS

Katina S

May 7, 2026 Source: G2.com
MAR and Reporting Make Documentation a Breeze
What do you like best about Therap Services?
.MAR and documenting and pulling the reports
What do you dislike about Therap Services?
When deleting a medication it still shows up
What problems is Therap Services solving and how is that benefiting you?
Providing a platform to document and pull reports
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SB

Sara B

May 7, 2026 Source: G2.com
Easy, User-Friendly Documentation Across All ISP and MAR
What do you like best about Therap Services?
The easy use of documenting on all isp and mar is very helpful and user friendly.
What do you dislike about Therap Services?
I haven’t found anything I dislike at all. Everything I utilize has been so easy.
What problems is Therap Services solving and how is that benefiting you?
Some of our reports were pulling a little wonky and therap jumped into action helping solve the problem
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SL

Susan L

May 7, 2026 Source: G2.com
Therap is Amazing
What do you like best about Therap Services?
The software provides many areas for documentation, document storage, reporting, and billing features. Overall it is a very comprehensive database that is easy to work with, complies with state regulations for reporting. Therap works to stay informed on state and federal regulations to continue to comply. Therap's support team is professional and timely in responding to the needs of their customers. Training, webinars, user guides and other resources are provided for users. Therap is continually looking at ways to improve the software, either updating or adding to current modules or creating new modules. Prior to selecting Therap, we researched several other options and none had as complete of a record for individuals information .
What do you dislike about Therap Services?
Even with Report Library Plus, some limited reporting capabilities for Oversight users.
What problems is Therap Services solving and how is that benefiting you?
Custom report for Oversight. It allows capability to pull data from all linked provider accounts.
Read more
KD

Keon D

April 29, 2026 Source: G2.com
User-Friendly Platform with Robust Reporting
What do you like best about Therap Services?
I like that Therap Services is user friendly and everything is straightforward. I love that I can run reports to do my quarterly progress reports. It keeps all my clients' information in the same place that I bill them. I appreciate being able to have all my notes for each session on one document rather than clicking around trying to find them, which is important when I might have 30 notes to review for one client.
What do you dislike about Therap Services?
Nothing
What problems is Therap Services solving and how is that benefiting you?
As a recreational therapist, Therap Services keeps all my client's information in one place for billing. It's user-friendly, allowing me to run reports for progress, and has all my session notes in one document instead of searching for them.
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DN

Dustin N

April 28, 2026 Source: G2.com
Helpful AI-Driven Interface Updates That Reflect Our Feedback
What do you like best about Therap Services?
The updates to the interface and focus on AI are definitely helpful. Listening to our feedback on medication administration is great as well.
What do you dislike about Therap Services?
Getting back into residential, I have yet to identify any areas of concern so far.
What problems is Therap Services solving and how is that benefiting you?
I sent a proposal to my leadership team to transition to eMARs and the amount of information easily accessible is very important.
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VC

Verified User in Mental Health Care

April 28, 2026 Source: G2.com
Excellent for ISP, Data Collection, and Clinical Notes
What do you like best about Therap Services?
.ISP, data collection, and clinical notes
What do you dislike about Therap Services?
Some areas can sometimes be difficult to navigate
What problems is Therap Services solving and how is that benefiting you?
Mostly setups
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SH

Stephanie H

April 28, 2026 Source: G2.com
AI Therap Does It All—An All-Inclusive Solution
What do you like best about Therap Services?
There really isn't anything I dont like!
What do you dislike about Therap Services?
Nothing. Therap is all inclusive for what it's designed for
What problems is Therap Services solving and how is that benefiting you?
Translation and
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Cp

Courtney p

April 28, 2026 Source: G2.com
Easy to Use and Accessible Anywhere
What do you like best about Therap Services?
.Easy to use and accessible wherever I am
What do you dislike about Therap Services?
Times out but I have learned how to change that
What problems is Therap Services solving and how is that benefiting you?
Tracking the mar
Read more
SA

Sparkasia A

February 6, 2025 Source: G2.com
Therap has grown
What do you like best about Therap Services?
Therap has grown significantly and enables agencies to be more compliant, allowing users to document easily.
What do you dislike about Therap Services?
Nothing at this time everything is working fine
What problems is Therap Services solving and how is that benefiting you?
Documentation and stating complaint
Read more

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