TheraOffice Reviews

all you need for documentation and billing is in one platform.

some of the reports are not very helpful.

This is a good program for therapy specialty.

fast documentation based on the templates, and very easy billing.

The full integration of scheduling, documentation, HEP, accounting, and their vast array of reporting. TheraOffice is very user friendly and easy to train staff.

Could have more user continuing education and a built in patient visit estimator.

TheraOffice is a great platform. It does not matter if you have 1 office or 20, the system has great flexibility and the team their is always willing to assist you with any question or make a custom report.

We have been able to improve efficiency of both the front office and the clinical staff. We have seen a reduction in overhead because of the efficiencies we have put in place.

TheraOffice is pretty end user friendly. It is easy to navigate and track patient appointments, information, and health outcomes.

The system does not allow much customization in reporting and can take awhile to have a custom report built by the staff. It doesn't integrate well with other platforms or EHR systems.

Ask for other customer testimonials so that you can gauge challenges and plan accordingly during setup.

We use this system for our physical and occupational therapy program - inpatient and outpatient services. It contains all necessary information for the therapists treating the patients and they have found this system to be simple, yet effective in patient care management.

Easy and user friendly. Makes daily notes efficient

Somewhat difficult to set up shortcuts to maximize efficiency

Saving time with paperwork and ease of access throughout the clinics

Well, I would say the best part was user friendliness and ease of use along with ease of scheduling patients. Keeping patient confidentiality was also a feature I like about.

Sometimes, it takes a lot of time processing information or get stuck at one place are some occasional features I did not like about.

Well, patient documentation is the key feature in order to be reimbursed from the insurance and the way software generates patient's notes, etc seems to be good enough to be submitted for reimbursement.

With the new update, I love that everything is combined into one application: documentation, scheduling, reports, etc—everything you need all rolled in! The tab system is intuitive and easy to use and the program is pretty customizable for individual businesses.

Nit picky details about placement of buttons or links:

1- in patient charts— making the transition from the tabs at the top to the scheduling, documentation, billing history links at the bottom

2- in patient charts— in scheduling tab, the amount of clicking to find/see the patients treatment history

The customer service is outstanding! They are always there to help! I also enjoy how in the accounting tab how there is a pie chart showing the amount paid, amount written off, and the patient amount is showen. Also in billing how we can run a batch check before we send out the claims. In our old system, We were not able to do this which resulted in errors on claims.

The only thing that I dislike at this time is when claims are paid, the batch of claims is not set as complete. It would be nice to know what claims on the batches have not been paid yet to help with keeping up and past due claims. Also the newest update I am not too sure about yet.

None at this time. There are many benefits to theraoffice. The billing is one of them. Being able to batch check is a great feature. Down the road our company is going to be fully electronic with claims processing and Theraoffice is going to make this possible.

Unlike most EMR software, at least for therapists, both the billing software and the documentation software is robust. The features and reports allow you to easily manage your schedule, patient information, incoming payments and outstanding A/R.

There are quirks in the software that you need to learn, like not writing off the entire balance on a visit if the patient has a copay - even if the copay has been paid, otherwise the balance will be negative instead of zero. However, once you've learned these quirks - and there are fewer of them than there used to be - it's a very simple software to use.

Worth the money in the long run.

Our previous EMR was very segmented and not robust. We had a hard time tracking authorizations, payments, and outstanding balances. TheraOffice has solved those problems, which has reduced frustration around the office and increased revenue, since our business has generally has a time limit on collections (insurances will generally only pay if the claim is received within 90 days from date of service).

The user friendly look of the program. Also, the smoothness and clutter free look

I disliked the semi-outdated look it had to it and how it didn’t have certain options that would have made the program more flexible to PT related practice

Very easy for scheduling and finding exercises for patients

Very easy to understand and navigate through.

A/R page is not the best looking or easiest to use.

Pretty easy to understand

Main EHR/EHS for physical therapy practice that also offers massage therapy and homepathic remedies.