Text Request Reviews

User Rating

4.7/5 (Based on 197 Ratings)

Rating Distribution

Excellent
82.7%
Very Good
9.6%
Average
2.5%
Poor
1%
Terrible
4.1%

User Sentiments

User-friendly Interface, Efficient Customer Communication, Extensive Integrations, Helpful Customer Support

Occasional System Outages, Limited Text Character Count, Confusing Text Thread Organization, Inconsistent Mobile App Performance

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Review Summary

Overall, users find Text Request to be an effective solution for sending and receiving text messages. They appreciate its ease of use, reliability, and various features such as scheduling, templates, and analytics. Many users highlight its role in improving communication with customers, boosting sales, and enhancing efficiency. However, some users have encountered occasional technical issues and have expressed concerns regarding pricing.

Pros

Userfriendly interface simplifies message creation and sending.
Automation capabilities streamline communication and save time.
Realtime reporting provides valuable insights into campaign performance.

Cons

Limited customization options may restrict advanced user requirements.
Occasional technical glitches might cause disruptions in service.
Customer support responsiveness could be improved for better user experience.

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Reviews

BRYCE POLLOCK

January 7, 2026 Source: Trustpilot.com

fast and easy

Needed sms for work and this was the most transparent and affordable service we found

Christina Hinojosa

January 7, 2026 Source: Trustpilot.com

had issues with our payment options and…

had issues with our payment options and customer service was quick to resolve

Sam Tulumello

January 7, 2026 Source: Trustpilot.com

onboarding call video chat

Carrie was pleasure to speak with! she made the work we had to complete a breeze!

Billy Daubenmire

December 31, 2025 Source: Trustpilot.com

Easy onboarding

Easy onboarding. Helpful and friendly associates walked us through the process.

Vikki Vignesh

December 27, 2025 Source: Trustpilot.com

Good very nice

Michael Rawson

December 19, 2025 Source: Trustpilot.com

Kami made it easy

Kami was very attentive and made the transition process so simple and easy.

PVC SOLUTIONS

December 11, 2025 Source: Trustpilot.com

VERY HELPFUL

CARRIE WAS EXTREMELY HELPFUL

Patty

June 9, 2025 Source: Trustpilot.com

It has helped so much in contacting

It has helped so much in contacting, corresponding & confirming service with our service customers when they can't be reached by phone call.

Mildred

May 19, 2025 Source: Trustpilot.com

Easy to manage.

Date of experience: May 19, 2025

Mohammad

May 19, 2025 Source: Trustpilot.com

Simple and Easy to use

Date of experience: May 19, 2025

Text Request Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Text Request?

Review Summary

Pros

Cons

BRYCE POLLOCK

Christina Hinojosa

Sam Tulumello

Billy Daubenmire

Vikki Vignesh

Michael Rawson

PVC SOLUTIONS

Patty

Mildred

Mohammad

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