Text-Em-All Reviews

Text-Em-All continues to be a crucial tool we utilize daily.

The two-factor authentication could use some work. There have been multiple occasions where we have to wait 20+ minutes for the code to come through email.

Text-Em-All is helping battle the ongoing issue of emails being automatically forwarded to spam and never being seen by customers and/or letters getting lost in the mail. This system has been a crucial tool for our company in allowing us an easier way to better communicate with our customers in a way that is more convenient for them.

One thing I’ve really appreciated is how reliable and efficient the platform continues to be. The delivery speed and clear reporting make it easy to know exactly who received messages and who engaged, which helps me adjust my outreach quickly. I also like how intuitive the interface is, it doesn’t take long to set up or send campaigns, which saves time during busy recruiting periods. Overall, it has made communicating with associates faster, more organized, and more effective.

The main area for improvement would be the cost when sending messages at a very large scale. While the platform works extremely well and provides great features, more flexible pricing options or volume discounts would be helpful for teams that rely heavily on mass outreach. Additionally, having even more customization options for message templates and automation could further streamline recruiting workflows. Overall, it’s a strong platform with just a few opportunities to make it even more efficient and cost-effective.

It helps us call 150+ people in a matter of a few minutes.

Ease of use, features and templates are perfect for our use case scenario.

The mobile app is not full featured like the website.

Staff communication for COVID, storm closures and emergency information.

I love that I am able to respond (if NEEDED) using the phone number assigned to the account to any inquiries outside of the prompted surveys.

It would be VERY beneficial to have a monthly service or annual paid service. Sometimes the cost can get a little high, and I don't want to switch to klavio

I run a very busy Corporate office, so when it comes to contacting applicants for multiple stores, it can be extremely time consuming (20-100/day). Text-em-All is a great modern way to reach out, and filter out the individuals serious about applying for jobs and helps begin the process setting up interview appointments for me.

I like that it integrates with our payroll system. We can send mass emails, and the notes get documented in our database. Customer service is very good. They respond very quickly.

Nothing that I can think of at this point

It helps us with our communication with our employees

the ease of reaching everyone at one time, the ability to send what you want is great

I love the app only thing I dont like is with the mobile app you can not do a broadcast.

I appreciate how easy it is to send out schedules and open shifts, and to have everyone respond in a single, central place. The communication with parents is also a great feature—parents really like receiving our messages.

I find Text-Em-All to be user-friendly with a great interface that makes it quick to send communications. It's not expensive, and I spend less time dealing with communication, which allows me to focus on other things. Overall, the platform is pretty easy to set up and works well for our needs. I'd definitely recommend it.

The fact that you have to change password often. I don't think it is a practice that is as secure as it was thought to be. The last cybersecurity norms don't recommend it anymore.

Text-Em-All helps us communicate with employees efficiently, especially during emergencies, without sending messages one by one. The user-friendly interface and affordability make it easy and quick to send communications, allowing me to focus more on other tasks.

Reliable and user-friendly, with outstanding support.

We haven’t experienced any issues with the service so far.

Our outreach efforts have become faster, more efficient, and far more effective since implementing Text-Em-All.

I use Text-Em-All for communicating with customers by text and voice messages, and it allows us to communicate quickly. I think the price is reasonable and since we don't want to pay too much for a texting service, a lower price makes me more satisfied. The setup was easy, and I'm likely to recommend it to others.

There is nothing that I dislike

I use Text-Em-All to communicate quickly with customers via text and voice messages.

I love the ease of notification and how detailed the sent reports are, it clearly outlines who received it and how.

I dislike that the calls require a phone number provided by me. It leads to call backs from people who do not bother to listen to the voicemail first.

We have several older and disabled clients who do not use email or online portals, this is a perfect way to distribute time sensitive notifications or warnings.