Systemware Reviews

I love that you can store data as a text file while still letting the end user choose the format they want to view it in. I also like being able to search across multiple document names to retrieve data, and our users really appreciate the saved search options. There are a lot of neat functions too, like getting a notification when a new version of a report is available. You can also create a bundle so new versions are sent directly to your email, which means you don’t have to log into the system every time. Another helpful feature is the ability to highlight and view multiple versions within a single search. I could go on and on—overall, it’s a very user-friendly product, and the Systemware team does a great job with training as well.

About the team: very easy to work with. They are attentive to your needs and do their best to deliver. Even if something needs to be refined, they are with you every step of the way. While migrating to this platform we had weekly meetings and a very detailed and clear path to get to our destination. A great solution indeed.

Better logging for those of us who are not so technical so we could better determine the issue and the right path to take for a solution.

Systemware's UI can be as intuitive or as technical as the end user chooses. Typically, we just give the users the basic 'getting started' directions which is suffice for a user to do their job. However, there are other users that have a nature to go above that and the UI tool provides a platform for that type of user to explore and advance at their own pace and discovery.

Technical Support for Systemware is second to none. I work with them often and you can tell they not only love their job, helping a customer, but treat the product as an ever changing and advancing asset to their product suite. They definitely show a desire to keep abreast of emerging technologies.

To support Systemware from a customer standpoint, it can take multiple skillsets (end user functions, mainframe, web, linux, security, etc). Especially so when support involves installs, upgrades or problem resolution. So, the business customer needs to be inclusive/involve those that have these skillsets or have person familiar with these skills.

Working with the team and feeling like we are the most important and only customer they have. They offer solutions !!! And take the time to understand our objectives and challenges and bring solutions and options to consider.

Systemware has been great to work with if there is anything negative to say, they probably need a bigger team to deal with all the work we are doing with them.

We are using Systemware

To consolidate all of our imaging in addition to 7Reports. We are

Their support has been great. Any time I need to work with one of their technicians, they are professional and knowledgeable. The software fits many solutions, and is extremely customizable for unique problems.

As an engineer, I haven't had any negative experiences with Systemware.

Systemware gives us a one-stop shop for managing, indexing, and administering our image/text files from a variety of sources, while also being an integration that helps our members access these files via API.

How the product offering has expanded and improved over the past decades, plus the go forward, very positive interaction with systemware staff.

For me, no downsides or dislikes. Systemware, while not FreeWare, has been very much worth its cost in improved report and document processing and data control and accuracy

We have extremely large report output from legacy batch processing and also a high volume of documents.

The true partnership that we have. This listen and take the time to learn your business and understand your challenges and offer ways they can help.

There is nothing we dislike and look forward to the future.

The largest problem currently is replacing more than 200 access databases.

The best thing about Systemware is their responsiveness. Whenever I have a question or the rare issue they are quick to respond. I know they have other business relationships, but they make me feel like their number one priority.

I get quite a bit if value from the user conferences because I learn about capabilities they offer. They have more than I am aware of and I don't want to miss out.

Hosting and organization of our data and imaging is a big job that Systemware is refining and optimizing. It's a huge improvement over our legacy systems.

They work with you for solutions and to fix your problems.

I can’t think of any dislikes about Systemware ….

Replatform from

Systemware provides a robust content services platform that helps organizations manage and access their information more efficiently. Their focus on secure content capture, storage, and distribution makes them a valuable partner for enterprises looking to modernize legacy systems. The platform is user-friendly, flexible, and integrates well with existing IT infrastructure. Support and customer service are responsive and knowledgeable, contributing to a positive overall experience. Highly recommended for businesses aiming to improve content management and compliance.

Interface design and learning curve can be tricky to navigate.

Systemware provides a robust content services platform that helps organizations manage and access their information more efficiently. Their focus on secure content capture, storage, and distribution makes them a valuable partner for enterprises looking to modernize legacy systems. The platform is user-friendly, flexible, and integrates well with existing IT infrastructure. Support and customer service are responsive and knowledgeable, contributing to a positive overall experience. Highly recommended for businesses aiming to improve content management and compliance.

What I like best about Systemware is its ability to seamlessly manage and retrieve large volumes of content, making information easily accessible while ensuring data security and compliance across different environments.

One potential drawback of Systemware is its complex setup and configuration, which can require a significant learning curve for new users or those unfamiliar with the platform’s advanced features.

Systemware solves the problem of managing and retrieving vast amounts of unstructured data by providing a centralized, efficient content management system. This benefits me by streamlining workflows, reducing the time spent searching for information, and ensuring compliance with data regulations, which leads to improved productivity and easier access to critical content.