Synergy Reviews

It has made so many of our processes quicker and more efficient. We can see a lot more information in one glance than having to trawls multiple reports and platforms like we did before. Support is incredible.

There are a lot of things we cannot delete, only make inactive which I really dislike. And sometimes there are a lot of steps involved to do something.

Clunky and inaccessible financial and resource reporting is made simple

It is fairly simple and easy to use and navigate.

There is nothing that I dislike about this software.

It helps with work orders for guests and gives us the ability to see room history.

The best thing about Synergy is its friendliness with the End User. I have been using this software to manage the budget, costing and lastly providing customer support. Synergy is handling delivering and management of the entire project. It tracks time and informs that is basically reducing half of my work.

I haven’t come across any negative thing about Synergy yet but what I am hearing from the management that it has a high cost as we’re using the Enterprise version which might affect the continuation with this tool after 1 year. But so far I am liking Synergy.

We are into digital workplace services where we are managing multiple projects in our organisation. So i am using Synergy to manage the project assigned to me.

There are so many aspects to Synergy - it's very easy to navigate. The customer support has been amazing

Synergy can speak to Xero but Xero can't speak to Synergy (this is probably more for Xero)

Forecasting and staff utilisiation

Synergy is very easy to use and it is already setup for engineering and architectural practices. Short learning curve and easy to implement in day to day company operations and project management.

Synergy works through a web-based platform accessible through IE, Chrome, etc. They could provide as well an app that could provide a number of the things that someone can do through the web-based platform (such as completion of timesheets, or send files though the project communications portal, etc). Hopefully Synergy will offer this in the near future.

Highly recommended for firms providing engineering and architectural consultancy services. Implement it in your day to day operations and you will get to know the insights of each project and how it performs.

Synergy is an excellent platform that can help managers to have a deep inside in the profitability and performance of each project. Knowing how each project performs, setting KPIs to the staff, and monitoring performance and metrics of each project is an invaluable tool to an engineering team manager. By using Synergy I was able to figure out our real costs, and understand where my team needs improvement to catch the KPIs. Also, I was able to understand what is the exact impact of costing a project too low.

.Simplicity and effectiveness, does what it needs to without hassle or costing my excessive time

Yet to find anything that wastes time or causes me complication

None

Time costs and invoicing

Cloud based I can access any where. I'm able to advise clients of their project status. I'm able to see projects completed or quoted prior to entering a meeting with a client. If I need a reference of past projects completed I can obtain the information in mere minutes with complete detail. Ensuring invoicing matches completion stage/status/percentage complete of the task. Monitoring number of meetings. Gaining statistical information of time taken on projects.

Initial entry of clients & contacts that was painful but great once completed.

My project number don't reset to 1 (one) at January 1st. Year-Proj Number.

Total Synergy is a lot more intuitive than other project software systems that we have used. It's as if it was actually designed for professionals that work in the construction / development industry!

I would like that we could use the forecasting tool that is offered for Enterprise level users. However, cannot justify the additional cost that we would have to make for all of our team members when only 2-3 people would use this function and other Enterprise level functions.

Ask lots of questions and use the online learning sessions. The support team at Synergy is great!

Accurate tracking of project profitability, throughout all stages of the project. Previously the costs incurred on a project were 'guestimated' and big unknown risk factors were calculated into fee proposals. Synergy has helped to show the real costs of a project. This information is very useful to develop future project proposals and also to identify where and why projects were running overtime.

It's easy to use, not a clunky database system, more intuitive than most.

It's great for details project reviews and bigger picture summary of progress and budgeting

Its great overall, I would like a Gmail plugin, but it's coming so no complaints really.

If you want a package to track time and costs and display data real-time and show project costs and department budgets/costs/profits this is easy one-stop shop.

Time sheets, project performance reports, able to customise reports, customer support, monthly product cost.

More ability to allow change user security access levels in Business level subscription.

Finding work that has not been billed for and has been forgotten.