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SureDone Reviews

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Reviews
VR

Verified User in Retail

September 30, 2024 Source: G2.com
Simple to use program that has great customer service
What do you like best about SureDone?
Suredone is simple to learn and has a robust import/export feature. Tech support is also quick and willing to help. Setting up the program was fairly straightforward. It has the ability to integrate with other programs and makes marketplace and website inventory syncing as simple as possible.
What do you dislike about SureDone?
At times we've found that ensuring products are actually live and actively listed on marketplaces can be a bit tricky but we found some quick searches that we saved in the program to help us more easily find products that are not live.
What problems is SureDone solving and how is that benefiting you?
Syncing inventory and listing products between various marketplaces and our shopify store.
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MD

Matthew D

March 25, 2024 Source: G2.com
SureDone is very flexible software.
What do you like best about SureDone?
Integrates with many marketplaces, very customizible, ability to select products by search queury, ability to set up automations.
What do you dislike about SureDone?
Integrations can be unreliable with syncing data, integrations unable to make use of all the data provided by the connected systems without custom automations.
What problems is SureDone solving and how is that benefiting you?
Syncing catalog data and available quantities between marketplaces.
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VA

Verified User in Automotive

March 5, 2024 Source: G2.com
Outstanding Support
What do you like best about SureDone?
SureDone simplifies managing a large inventory of products across multiple marketplaces. The level of automation in SureDone not only makes listing / maintaining products faster and easier, it also reduces errors/inconsistencies across various marketplaces. The batch capability in SureDone allows for rapid, accurate and straightforward creation / maintenance of products across diverse marketplace platforms. We sell auto parts, and SureDone's fitment engine greatly simplifies and speeds the creation of fitment EPID's for eBay.
What do you dislike about SureDone?
Occasional issues when changes to the platform are made by SureDone. If they happen, these are rapidly and effectively addressed via SureDone's excellent customer support.
What problems is SureDone solving and how is that benefiting you?
Managing over 1000 different products across multiple marketplaces with speed, accuracy and simplicity.
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VA

Verified User in Automotive

February 28, 2024 Source: G2.com
Completely changing our businesses for the better!
What do you like best about SureDone?
The team is excellent to work with from onboarding to monthly follow up calls to check in to see how things are running! Their ability to problem solve current and future issues is unmatched. They are willing to get their hands dirty when neccessary and truly propel you to succeed. They helped us wrangle our years of dirty and messy data into one consolodated area that allowed us to clean it thouroughly and keep it organized for our future product launches. Now SureDone is an integral part of our day to day opertation that keeps us moving in the right direction. We are in the process of migrating other businesses of ours over to SureDone to maximize their potential!
What do you dislike about SureDone?
SureDone can be extremely powerful and with great power comes great responsibility. You can change and modify data rapidly which could be bad if you don't know what you're doing. A simple saved backup file is amways recomneded when making changes so that you can always revert back in an emergancy.
What problems is SureDone solving and how is that benefiting you?
SureDone is allowing us to better handle all of our product data. This has allowed us to clean up errors scattered over years of product launches. This is also allowing us to rapidy change with the ebs and flows making us more competitive in the markeplaces. SureDone has also sped up our product launches significantly with it's ability to use excel for a majority of product input. This allows us to grow our footprint and allows us to do more with less labor.
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SR

Schaffner R

February 8, 2024 Source: G2.com
The Best Ecommerce Software
What do you like best about SureDone?
Suredone fills all the needs of my business. My company uses Suredone every day and the platform is 100 percent stable. Its easy to use and I can easily create custom fields to suit my needs which was one of my most important requirements. Its has integrations (plug ins) with all the major marketplaces and connecting them is simple. I have tried all the competition and Suredone is hands down the best. Customer support is top notch.
What do you dislike about SureDone?
It would be nice to be able to customize the product editing fields for each user. Currently if you change the editing field layout it changes for everyone logged in.
What problems is SureDone solving and how is that benefiting you?
Over the last ten years my industry has changed from a walk-in business to almost entirely online. Suredone has made this transition easy and affordable.
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RP

Robert P

February 6, 2024 Source: G2.com
Excellent support provided by Suredone!
What do you like best about SureDone?
The most important aspect of using the Suredone Platfom is Suredone's support team. Without fail Suredone deals with all issues and problems quickly and efficiently. I am been with Suredone for around 10 years and, in that time, given the complexity of a website platform that uses API connections to Amazon, Ebay, Walmart and others, there are going to be problems. Suredone has handled each and every problem promply and with alacrity. I have complete confidence in Suredone!
What do you dislike about SureDone?
I have no complaints about using Suredone.
What problems is SureDone solving and how is that benefiting you?
The primary problem Suredone solves is time. I am a one-person show trying to manage stores on Amazon, Ebay, Walmart and our website. I could not possibly manage this by myself without help. Suredone provices that help with their websites that interface with all four selling platforms.
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VA

Verified User in Automotive

December 8, 2022 Source: G2.com
Done automates the sending of purchase orders to suppliers, receiving tracking from suppliers and maintaining listing data on multiple sales channels A great product that automates so many functions
What do you like best about SureDone?
It lists items to eBay and our ecommerce platofrm and ensures that pricing and inventory are always in sync across these platforms.
What do you dislike about SureDone?
The setup takes some time to configure the way you need it to. Once it is up and running there are rarely issues.
What problems is SureDone solving and how is that benefiting you?
Sure
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TW

Thomas W

May 10, 2022 Source: G2.com
Exceptional platform to inventory and promote our products.
What do you like best about SureDone?
I love it because it keeps us so connected with clients, but also with our work team, it has integrations with additional aspects. On the other hand, it contains a very intense interface. The special site to publish, synchronize and sell in all online businesses and businesses, prompted by the comprehensive programming interface for users. It also teaches us important resources to grow our business.
What do you dislike about SureDone?
It has very relevant characteristics, but we always find small things that make our work difficult, there are errors when updating the system and this delays the activities that I have planned a bit. In general, you need to obtain in-depth information on the protocol that the techniques entail to use the platform, but after obtaining the knowledge that is deserved, it becomes bearable and accessible.
Recommendations to others considering SureDone?
From my experience in this application, I recommend it for those large companies that have numerous products to offer. He is a specialist in industrializing, compressing and reducing costs. On the other hand, the e-merchandising platform has a scanning capability that offers an easy way to search for merchandise and mixed search, such as products that are still in stock.
What problems is SureDone solving and how is that benefiting you?
With the use of this tool, we have achieved greater profitability in our company. In addition, it helps us to obtain a multifaceted system. It is a simple procedure, which helped us create inventories and update data, their customer service team offers unprecedented answers to your concerns. SureDone has likewise offered lucrative information to help our organization prosper.
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BU

Bill U

August 23, 2021 Source: G2.com
After testing many platforms SureDone is a great alternative to Channel Advisor
What do you like best about SureDone?
Of all the platforms I've tested, SureDone has the best bulk upload/download flexibility and capability that I have seen. I do a lot of bulk uploading/downloading, and picking what columns you want to use makes life a lot easier. Many other platforms require you to maintain a template that might have 10, 20, or 30 mandatory columns that have to be filled out. With SureDone I can bulk upload/download with as little as two columns or with as many as I want. The other great thing about Surdone is the custom fields and mapping. I can create as many custom fields as I want and map them to any marketplace field.
What do you dislike about SureDone?
Support for more than one warehouse. I have three warehouse and it would be nice to set quantities for each warehouse and pirority of which one to ship from.
What problems is SureDone solving and how is that benefiting you?
SureDone has made it easy to bulk upload pricing and stock for all my marketplaces. I sell on eBay, Amazon, Walmart, and my BigC website, and setting pricing and stock has been a lot easier with SureDone.
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MG

Micah G

December 4, 2020 Source: G2.com
Great intuitive software!
What do you like best about SureDone?
It made the ecommerce store a breeze to manage.
What do you dislike about SureDone?
There were a series of glitches that came up during the period of me using it. Either it was my internet connection or Suredone's software.
Recommendations to others considering SureDone?
Especially if you are starting an ecommerce business, SureDone provides the vital components to get your business started and to maintain your consistent and new clients.
What problems is SureDone solving and how is that benefiting you?
It allowed the ecommerce department to manage it's clientele and online store successfully as we started our company from the ground up. I would definitely recommend SureDone for those starting their own ecommerce business.
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