StrongBox Dental Reviews

We started using StrongBox 7 months ago and it has really improved our collection rate. The ability to store credit cards on file and create payment plans has reduced the number of bills we send out. The patient is emailed a receipt every time the payment plan installment goes through. No shows have been a problem for us in the past and having a credit card on file that patient knows is available to be charged if they miss an appointment makes it less likely that they will not show for an appointment. They also call ahead if they can't make an appointment because they know they will get charged.

We do not have many complaints about the software functionality. We do however wish the software integrated with our practice management software. We were told that this is in the works.

We have been pretty happy with the product. Bottom line is that it saves money, reduces billing and increases cash flow.

Reducing outstanding A/R and reducing bad debt on the books.

StrongBox increased the collection rate of our practice to greater than 95%. Great reporting and support staff. They recently upgraded patient financing and added a payment portal as well that had a positive impact on our collections.

Auto posting to our PMS would be a nice addition.

I can recommend this product.

Collection rates, patient finance alternatives, administrative costs, practice risk profile was improved.