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SoftPro Reviews

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Reviews
CM

Cassy M

April 24, 2026 Source: G2.com
Softpro Support Is Consistently the Best
What do you like best about SoftPro?
The support provided by Softpro has consistently been the best.
What do you dislike about SoftPro?
I would love to see Softpro become web based
What problems is SoftPro solving and how is that benefiting you?
It's the best option for title and escrow business
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RT

Rosemary T

April 23, 2026 Source: G2.com
Seamless Closings with Customizable Ease
What do you like best about SoftPro?
I really enjoy working with the SoftPro family. I like how easy it is to customize our user's experience and enhance the system to ensure a seamless closing for our buyers and sellers. It helps ensure that steps do not get missed during the closing process. The initial setup was extremely easy. We switched to SoftPro because it is a more robust system.
What do you dislike about SoftPro?
At times, there is slowness or lagging.
What problems is SoftPro solving and how is that benefiting you?
SoftPro creates a seamless closing experience that's user-friendly and adaptable, ensuring steps aren't missed in the process.
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MK

Mia K

April 23, 2026 Source: G2.com
SoftPro Integrates All Aspects of the Business Seamlessly
What do you like best about SoftPro?
The best thing about SoftPro is being able to integrate all aspects of the business.
What do you dislike about SoftPro?
I dislike when SoftPro crashes and does not automatically save what I am working on.
What problems is SoftPro solving and how is that benefiting you?
SoftPro keeps adding things to benefit the way our business operates.
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VS

Verified User in Legal Services

April 23, 2026 Source: G2.com
Everything in One Place with Powerful Automations and Worklists
What do you like best about SoftPro?
Everything in one place. Automations and worklists.
What do you dislike about SoftPro?
Not being able to sort tasks by columns.
What problems is SoftPro solving and how is that benefiting you?
Workflow is much easier with workflow, and keeping everything in one place.
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ML

Mandy L

April 23, 2026 Source: G2.com
Power BI to improve productivity and efficiency Outstanding Customization Flexibility for Client Needs
What do you like best about SoftPro?
The customization flexibility really lets you drive the software for the clients use
What do you dislike about SoftPro?
Automation is not true automation. Having to save and exit for the ghost user to complete the automation activity.
What problems is SoftPro solving and how is that benefiting you?
Tasking and a healthy workflow has made it possible to leverage
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TG

Tara G

April 23, 2026 Source: G2.com
Friendly, Always-Helpful Support and Sales Team
What do you like best about SoftPro?
The people!! From support to Sales, everyone greets you with a smile and willingness to help!
What do you dislike about SoftPro?
It’s extremely powerful and robust, but that also means it can be difficult to train new users on it.
What problems is SoftPro solving and how is that benefiting you?
It offers automation features and the ability to streamline work processes, making day-to-day tasks more efficient.
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VE

Verified User in Real Estate

April 23, 2026 Source: G2.com
Select’s Automation Is a Big Upgrade Over the Enterprise Version
What do you like best about SoftPro?
Started using Select about a year ago and love the automation compared to Enterprise version we used.
What do you dislike about SoftPro?
I’m still learning and I currently don’t see any downsides.
What problems is SoftPro solving and how is that benefiting you?
The automation is key and helps with less manual inputting.
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GC

Genelle C

April 23, 2026 Source: G2.com
Closing Agent
What do you like best about SoftPro?
The multiple Tools and services it provides!
What do you dislike about SoftPro?
Support process that you can’t speak to anyone when you call and have to wait for call back.
What problems is SoftPro solving and how is that benefiting you?
Efficiency of our business
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SM

Skylar M

April 23, 2026 Source: G2.com
Very User-Friendly and Well-Organized for Our Needs
What do you like best about SoftPro?
.It is very user friendly and organized for what we need
What do you dislike about SoftPro?
A lot of vendors do not or can not work with the integration
What problems is SoftPro solving and how is that benefiting you?
The organization has made it very easy for our escrow officers to complete what’s need in a timely manner in order to better our clients
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VE

Verified User in Real Estate

April 23, 2026 Source: G2.com
Easy to Use, Powerful Automations and Formulas for Efficiency
What do you like best about SoftPro?
Ease of use and ability to create efficiencies with automations and formulas.
What do you dislike about SoftPro?
IF I had to pick something it’d be that sometimes it’s Softpro’s way or the highway. But at the same time there is value in that.
What problems is SoftPro solving and how is that benefiting you?
Improving transactional flow by cutting out unnecessary steps.
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