SoftCo AP Automation Reviews

From the technical side, the integration was flawless from start to end. The entire process of Analyze and implementation we had support and returns always within the deadlines.

Api documentation is a little confusing but after some meetings to clarify everything was ok.

Management of invoice payments & automatic payments in

Easy to use and intuitive system that has become critical in managing our supplier management and accounts payable processes. The system was competitively priced and the implementation time quite quick.

The implementation team were fantastic to deal with.

No major dislikes. Reporting and Analytics could be a little stronger but these are bespoke requirements to our organisation.

Honesty and transparency. And the product is solid. We had very minimal technical issues rolling this out and anytime there is a question or an issue the Softco team is prompt to reply

I honestly do not have any bad comments (and trust me; I'm always the type to find issues with vendors)

Too many invoices are generated monthly, and matching them would take up to 3 resources full-time.

The implementation of Softco has removed the need for paper PO's moving around the office for approval. Everything is online and easily traceable. It even allows our overseas colleagues to participate in the approval process where required.

With some tasks, the number of clicks and positioning of buttons on the screen to complete a task can be a little annoying. Redesign of the front end with data entry in mind.

Replaced our previous paper process. It speeds up the approval rate as approvers no longer need to be onsite.

This has freed up so much time that can be dedicated to other areas of the business.

SoftCo provided a tailored end-to-end purchase to pay solution that met the requirements of our business in a practical and friendly manner.

SoftCo works. It is simple to use for our internal customers and our suppliers. The helpdesk support is excellent.

It is a great solution. However, additional enhancements to the supplier portal would be good to make it as simple as possible to use for them so as to minimise contact with our PL team.

It has automated our purchase to pay process and so has reduced the amount of manual processing so increasing posting accuracy and an improved supplier experience.

The best thing about SoftCo is the instant automation.

This is super effective when you have an overdue invoice to clear and can process and get approved quickly.

Too many buckets to work through sometimes make it challenging to find which bucket an invoice is located in, and This could be improved by reducing the number of buckets or making it more transparent where the invoice is.

SoftCoAP allows our Accounts Payable team to process Purchase Orders from our ERP efficiently and make sure vendor invoices are paid in a timely manner. The SoftCoAP support team partners with our IT team to troubleshoot and solve any problems that arise.

Our AP team would like more robust reporting functionality within SoftCoAP. It's possible that this will be addressed in the new version 10.6

The processing of Purchase Orders from our ERP and automating the payment of invoices between SoftCoAP and our ERP.

The ease of use has helped to make our Accounts Payable team more productive.

SOFTCO AP Automation has an intelligent mapping engine that provides insight into AP invoice matching percentage confidence with Purchase orders. This is the most unique and conscientious feature that makes softco outstanding in the AP e-invoicing space. It has multi-language capabilities, especially the languages capability pertains to Asian countries are magnanimous.

A little bit more insight into reconciliation would be an added advantage.

Often Straight through processing is a challenging task for AP invoice automation and SOFTCO makes it easier to achieve straight-through processing.

.Automatch, Dashboards, User friendly, confidence in data reaching ERP

It's such a superior tool, no dislikes currently

Helping us get our invoice data into

Softco makes the day to day processing of invoices quick and simple. The majority of the invoices we receive are processed automatically by SoftCo with no problems.

There is a bit of a delay when you have to manually process some invoices. The loading bar takes a while to complete and show the changes you have made on the invoices.

Due to the volume of invoices we receive as a company, the SoftCo application has saved us a lot of time by not having to manually process each and every invoice onto Sage.