Smartico Reviews

What do you like best about Smartico.ai?I like Smartico.ai for its easy setup and the huge range of customizable options. The team at Smartico is quite responsive, making any necessary customizations quickly to meet our specific needs. Transitioning from our in-house solutions to Smartico has been better for us, and the detailed training provided by their manager made the initial setup very easy.What do you dislike about Smartico.ai?-What problems is Smartico.ai solving and how is that benefiting you?I use Smartico.ai for gamification and retention, solving user segmentation issues and creating customizable bonuses.

What do you like best about Smartico.ai?I appreciate how Smartico.ai helped us centralize player engagement by integrating bonuses, automated journeys, and gamification all in one place instead of having to use different tools. I like the complex flow that can be managed without developer help and the account managers who genuinely care. I value the journey builder, gamification tools, segmentation, and machine learning models. The bonus engine and reporting are solid and flexible. The initial setup of Smartico.ai was super easy, thanks to the very clear documentation and support from the Smartico tech team.What do you dislike about Smartico.ai?More flexibility inside the journey builder would be nice.What problems is Smartico.ai solving and how is that benefiting you?Smartico.ai centralizes player engagement and provides more control over CRM and gamification, integrating bonuses, automated journeys, and tools into one platform.

What do you like best about Smartico.ai?I use Smartico.ai for our onsite notifications and mini-games for our players. I really like the Smartico CMS and dashboard, especially its mini-game builder which is great because it offers both basic game creation and more advanced options using custom HTML5 if needed. Smartico allows us to communicate fast and effectively with our entire player base in real-time and avoid unnecessary email sends. Its feature that lets us communicate across multiple brands using a single multi-brand template, which automatically includes the correct branding for each, is amazing. These features are valuable to us because they require very little effort to integrate. I was able to learn how to create mini-games in just one afternoon and make the design align with our brands. The support from Smartico is fantastic, and we have our own assigned account managers.What do you dislike about Smartico.ai?I'd like greater access to be able to customize onsite notifications so that we can change fonts, colors, and styles within the editor rather than sourcing HTML code outside of Smartico. By giving me an editor within the onsite notifications tool, it would make it easier to make important messages stand out by assigning styles that create hierarchy for messages.What problems is Smartico.ai solving and how is that benefiting you?Smartico.ai lets us communicate fast with players and avoid unnecessary emails. We create mini games like Wheel of Fortune for incentives. The CMS and dashboard are great for easy game creation. It integrates easily and supports multi-brand templates.

What do you like best about Smartico.ai?I like that Smartico.ai is fast and relevant, especially when it comes to generating reports. It also makes finding specific reports, like those about unsubscribers from a channel, easy. The initial setup of Smartico.ai was easy, which was helpful for my team of about 15 people.What do you dislike about Smartico.ai?nothingWhat problems is Smartico.ai solving and how is that benefiting you?I find Smartico.ai fast and relevant for accessing specific analysis reports, like those about unsubscribers from certain channels.

What do you like best about Smartico.ai?Smartico has been a great CRM tool for us. The platform is very flexible and makes it easy to run automations, gamification, and complex campaigns without too much friction. What do you dislike about Smartico.ai?The success managers are great.What problems is Smartico.ai solving and how is that benefiting you?The owners need to chill out a bit when dealing with customers.