Site5 Reviews

I loved the customer support. Using this for a school project I was already stressed with due dates and other assignments, however the customer support live chat was extremely helpful and was able to help me with my problems.

For new website builders like I was, the interface can be a big challenge. It was difficult for me back then, but now that I am more experienced, it is a great software to use.

I am solving the problem of creating websites! Simple as that. With Site5 it was very easy to implement E-Commerce into our website.

My review is for superb customer service provided by site5. Everyone provides basis cpanel and other things but after sales service is superb with site5

Nothing, to be disliked till now. Everything is good.

Nothing from my side.

Web

I like that it is easy to use, the plans are cheap and affordable, that there is someone to actually help if needed. The sites run smooth and fast.

It's not very easy to design as other websites are more customizable if designing and coding isn't your strong suit.

Make it a bit easier to design and more customizable. Definitely not for someone that is not familiar with hosting websites.

Providing a fast web site for a lower cost to sell products. The unlimited bandwidth is beneficial for a low price.

Site 5 has excellent support reps who are willing to go above and beyond the expected level of support and they are great about communicating when there are changes or maintenance schedules. The site is easy to navigate and my account was very simple to set up and manage using their online tools.

I haven't really run into any major issues with site5.

Site 5 is perfect for either managed or un-managed VPS services. If you need something more flexible and a lower cost, and you have server admin experience, go for the un-managed plans.

We needed a better hosting solution for some of our websites that were getting a considerable amount of traffic and Site5 turned out to be a great option. I am able to manage my own server and have the flexibility to configure it based on the web applications that we choose to run.

I've been a customer of Site5 for over a year and a half. I am someone who is savvy enough to use wordpress and dabble on the backend of site management but not to a developer degree. I did very thorough research before I decided to go with them, eliminating giants like GoDaddy and HostGator in the process. Site5 has 24 hour customer service and their live chat feature is a life saver for a small business owner. Their ticketing software and customer service reps are very quick and efficient. If they can't fix my problem, they will tell me who can. I never experienced any service interruptions, my site loads quickly and even the email system works quite well.

There were several times when an issue took multiple nudges to resolve - someone would tell me they couldn't fix it when I knew for a fact they could. After contacting a few different customer reps, my issue was resolved in the end but it took an unnecessarily long time. However, this is certainly an exception to the rule rather than the norm.

If you are a person that is not terribly tech savvy, I would absolutely recommend hiring a web developer to help set up things on the back end and with general site maintenance.

I am a small business owner who relies on clients and income that comes from my website. Therefore it is paramount to me that a hosting provider has top notch customer service and support and understands my needs. Site5 has certainly delivered on all the areas I needed help/assurance with.

I have hosted several small websites on Site5 and all have been fast, stable and inexpensive. Language support is great (code) and things are kept up to date. Great communication too if ever something does go wrong or they are expecting downtime.

Only one thing was that sometimes you had to log in twice when moving from their control panel into CPanel on the server. But this is really the only problem I encountered!

Support is fast. Use their live chat feature and things get sorted really quickly. They also have a status page you can check out to see if there are problems/ETAs for fixes before you get in touch

Site5 helped us get projects off the ground quickly and easily.

Although we have just started hosting our website to a shared hosting package I was impressed with their customer support. Different server locations and CloudFlare integration can help you optimize website performance to fit your needs.

Another big advantage is MultiAdmin. This allows you to host unlimited full-featured domains giving each their own control panel.

Nothing so far. I will try to update my review after some time when I will be more confident about their web hosting reliability.

The interface is easy to use for those of us who aren't very tech savvy and they have guides that will show you how to set up a domain or other web services. They also have customer service support 24/7 via phone, email or chat. I have gotten support through chat and they were able to walk me step-by-step and answered all of my questions.

There is honestly nothing that I don't dislike. All of my questions have been answered to my satisfaction.

Site5 allows you to pay monthly. 6 month or yearly. Their support staff is amazing so if you're up at 1am trying to figure out your website, they are able to assist you.

Their servers are responsive. There's no indication that they overload. They have a number of datacenters, including one in Chicago. Customer service is excellent. They answer the question you should have asked!

Shared hosting is shared hosting

A good platform for small to medium usage websites. They have an ecosystem in which you can grow, should your traffic grow. For 5.95/month, you get a lot more than you get with other services.

Site5 has excellent customer service via live chat and is great even for novice server users, they will help out with technical queries and customer service queries alike.

It is very easy to add new sites to your Site5 account and also very simple to add on new services such as dedicated IP Addresses and SSL Certificates.

Some of the key tool can sometimes be hard to find, like accessing an individual site's C-Panel controls is hard to locate.

They can also be a bit slow to notify you of changes to their site, when they changed their login procedure it did not go smoothly.