SimpleTexting Reviews

What do you like best about SimpleTexting?Christine helped me to get my new team member logged in.What do you dislike about SimpleTexting?sometimes the assignments confuse peopleWhat problems is SimpleTexting solving and how is that benefiting you?it let's use communicate quickly with our volunteers and clients

What do you like best about SimpleTexting?I use SimpleTexting to send large blocks of texts to our members, and it helps with accessibility and pick-up rates. It’s easy to use, customer service responds quickly, and setup was very easy.What do you dislike about SimpleTexting?I wish SimpleTexting had more flexibility in its pricing, so I could just buy some credits instead of managing a subscription.What problems is SimpleTexting solving and how is that benefiting you?I use SimpleTexting to send large blocks of texts to our members, helping with accessibility and pick-up rates.

What do you like best about SimpleTexting?I like SimpleTexting for its instant communication with clients, which means I don't have to try calling and getting voicemail. It's really valuable because it eliminates time on the phone. Plus, it saves me money since my secretaries don't have to talk to everybody. I also appreciate the excellent customer service they provide. The app is easy to use, and it helps me keep my personal cell phone private, allowing me to maintain a strictly business communication line. Overall, the initial setup was really easy.What do you dislike about SimpleTexting?I wish the amount of characters that you could send in a text was longer. Sometimes you have to send 3, 4, 5 different texts when communicating with a client, especially in businesses like ours where it's more complicated than a normal service business.What problems is SimpleTexting solving and how is that benefiting you?SimpleTexting provides instant communication with clients, saving me time and money by reducing phone calls and allowing me to keep business communication separate from personal.

What do you like best about SimpleTexting?SimpeTexting allows our team to communicate to program participants in one step. This is important as most people are more connected to their phones rather than emails. It provides a more instant way of getting information to participants and families.What do you dislike about SimpleTexting?I want to say the way the credit system is designed. For organization that are national, the upcharge of credits for flyers, photos, etc. seems a bit unfair and can cause an entity to exceed their limits very quickly.What problems is SimpleTexting solving and how is that benefiting you?It is allowing our program directors to community more effectively to their team, volunteers and participants.

What do you like best about SimpleTexting?I like that SimpleTexting handles all my SMS to new customers efficiently. Customer service is amazing, especially Christine, who is absolutely wonderful to work with. Her response time is incredible, and the quality of her responses and support is exceptional. She's always helpful, thorough, and professional. The initial setup was easy, which is a big plus for me, and overall, I would give it a 10 out of 10.What do you dislike about SimpleTexting?I found nothing whatsoever that that I didn't like I have been very please so far.What problems is SimpleTexting solving and how is that benefiting you?SimpleTexting handles all my SMS to my new customers, and their customer service is amazing, especially Christine, who is responsive, helpful, and professional.

What do you like best about SimpleTexting?I find SimpleTexting to have a really easy dashboard and reasonable pricing. Their customer support is exceptional, deserving a six-star rating if that were possible, as it's beyond any company I've ever worked with. I can send images and do high volume SMS, which is quite beneficial. The integration with my systems, like Claude, is seamless and makes things a lot easier. Switching to SimpleTexting from Go High Level was a major upgrade because it is a lot easier to use. The initial setup was extremely easy, like next day you're good. I definitely think it's well-suited for smaller teams or individual use.What do you dislike about SimpleTexting?nothingWhat problems is SimpleTexting solving and how is that benefiting you?I use SimpleTexting to send images, handle high volume SMS, and enjoy their fantastic support. Setting it up was easy, and it was a major upgrade from Go High Level, especially when I integrated it with Claude.

What do you like best about SimpleTexting?Simple texting is just that, simple and it is also reliable. The best thing I have to say is about the service. If something goes wrong, the service team is on it. They don't quit until they have resolved the issue. I had a great experience with Jairah.What do you dislike about SimpleTexting?Nothing yet and we have used for four of five years now.What problems is SimpleTexting solving and how is that benefiting you?The problem they solved for me had nothing to do with their service. It was our mistake internally with not communicating a change in login. Then, the person resigned and it was a mess of our own making. Jairah was amazing to work wtih even though I made my headache her headache to deal with. She was kind and efficient. Great customer service.

What do you like best about SimpleTexting?Support is very responsive and will investigate and follow through on any issues.What do you dislike about SimpleTexting?It would be nice to have a feature on campaigns that have some numbers where the text failed to deliver to resend after the fix is in place just to those individuals.What problems is SimpleTexting solving and how is that benefiting you?We rely heavily on the platform for community text alerting for our large homeowners association.

What do you like best about SimpleTexting?SimpleTexting is a 'simple' platform that is very user friendly and easy to use in sending SMS and MMS messages to donors and clients.What do you dislike about SimpleTexting?It's not a dislike, but wished that it had the option to integrate with Salesforce.What problems is SimpleTexting solving and how is that benefiting you?With SimpleTexting we now have the ability to solicit donors and send notifications for upcoming events.

What do you like best about SimpleTexting?It's super easy to use. The platform is intuitive, there are good integrations (at no extra cost), and the cost is good.What do you dislike about SimpleTexting?The extra messaging pricing could be a bit lower.What problems is SimpleTexting solving and how is that benefiting you?It allows us to quickly send out messaging throughout our company.