SimpleLegal Reviews

Their customer service is 2nd to none...prompt, friendly, patient and knowledgful! I learned the application (both how it was set-up for our organization and the administration of it) on my own after taking over a role in a chaotic time. During that time, the SimpleLegal team was there to help offer insight as to what they knew about the set-up and making sure I was comfortable performing the invoice processing. They sat with me and helped me get a rehaul done on the set-up to make it more efficient. I want to learn more about the matter management, and I know my "friends" at SimpleLegal will be there to show me the way!

I wouldn't say there are any dislikes per se. I know the application can do more; it is up to me to how to utilize it to its full potential.

The ability to track where are dollars are being spent, and the simplificaiton of the invoice review/approval process.

Not only is the software SIMPLE to use, they provide open user groups where we can learn from each other. Support is fast and efficient.

I would love to be able to log in as a ghost user of ANY of my vendors to see what they see as an issue. Not so much to diagnose or assist but just for my own knowledge. This is the one thing that is lacking, in my opinion. Add a "view as user" button to each of my vendor pages.

They are creating matter based timekeepers and we appreciate that as a company.

The platform is mostly user-friendly and implementation and setup were pretty simple. Customer service has been helpful when I have reached out to them.

There are a few things that are hard to do in the system, like how to set up a rule.

We use it to process invoices and keep track of legal spend.

Intuitive UI and ease to use, robust reporting tool and easy to implement. Also, my Success Manager, Grace Padgett, is always on top of things and she goes the extra mile to help the AES team to achieve their objectives and tackle any issue.

There´s nothing I dislike at the moment.

SimpleLegal helps AES to solve cost-saving issues as well as budgeting.

1. customer success manager supports to meet data privacy compliance in GDPR and China CBDT

2. simplicity of user interface design

3. Robust integration APIs

none so far. Simple legal is easy to use.

Simple Legal is a very user friendly, intuitive platform for Legal e-billing and matter management.

I have not come across anything so far..

Managing matters and e-billing, and running reports.

User-friendly, simple legal have a lot of powerful function which can meet almost every requirements in our daily work. And what's amazing is that it is also very user-friendly, everyone can learn how to use it in a minute. I think user-friendly is very important for a software, otherwise people will reluctant to use it.

I can't think of a downside about simple legal.

As a company owns a lot of subsidiaries and intellectual properties, we have many different types of invoices to manage. Simple legal does a very good job to classify the invoices and send it to the right person for review. And it also makes it easier for us to record our spending and manage our vendors. With out simple legal, our invoice management work will be a lot harder.

SimpleLegal is super easy to use. It is both user friendly and very intuitive to use. The attorneys I support I also appreciate how easy it is use. In addition, SimpleLegal integrates into Oracle, which is what our Accounts Payable Team use to issue payment to our vendors. This integration helps make their job easier and thus ensure quick payment to our firms.

I am eager to be able to flag an invoice once we have reached the cap spend amount on a matter as well as being able to have reports automatically emailed to me on a regular basis.

I used to have a hard time with getting attorneys to review & approve invoices in a timely manner with our previous e-billing platform. They found the previous one not user-friendly. Since we have implemented SimpleLegal, the attorneys are able to easily review their invoices and this has cut down on the amount of time that passes between receipt of the invocie and the review of the invoice. The attorneys appreciate how user-friendly SimpleLegal is.

The ability to customize data fields yet keep it simple. Also the e-billing functionality works well, reducing the amount of time needed to review/approve invoices.

Becuase it's intended to be simple and basic, you can't customize with every bell and whistle. But that's OK - the system intentionally keeps you from overtcomplicating it.

Prior completley manual matter management process and matter tracking, and manual billing.

.Ease of use for Administrators and Invoice Approvers; on-going enhancements

Invoice testing rules limitations, lack of forward-facing visibility by Administrators; however, these features is progressing

Timekeeper rate management

Electronic invoices, review and approval; planned