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signNow Reviews

User Rating

4.6/5 (Based on 3,018 Ratings)

Rating Distribution

  • Excellent

    74.1%
  • Very Good

    17.6%
  • Average

    6%
  • Poor

    0.5%
  • Terrible

    1.8%

User Sentiments

Ease of Use, Affordable Pricing, Mobile Functionality, Extensive Integrations

Document Editing Limitations, Occasional Technical Issues, Confusing Mobile App Experience, Inconsistent Email Notifications

Do You Use signNow?

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Review Summary

Users generally agree that the software is easy to use and offers a variety of features that make the e-signing process efficient and convenient. Users also appreciate the document tracking and analytics features, which provide valuable insights into document status and performance. However, some users have reported issues with customer support, such as slow response times and a lack of helpfulness. Additionally, some users have expressed concerns about the pricing structure, which they feel is somewhat expensive compared to other similar software.

Pros

  • Userfriendly with smooth electronic signing process and digital document management.
  • Secure and legally binding esignatures for documents and forms.

Cons

  • Lacks advanced features like bulk sending and customized branding.
  • Occasional glitches reported in the mobile app and syncing issues.

AI-Generated from the text of User Reviews

Reviews
G

Garrett

October 12, 2025 Source: Trustpilot.com
Deletion
Although this product did not work for me, I am thoroughly impressed with how easy it was to delete my account.
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MD

Michael William Dear

October 9, 2025 Source: Trustpilot.com
Super slick and useful for signing…
Super slick and useful for signing PDFs. We are a small consultancy that works in a sensitive space with lots of NDAs and Contracts to sign. SignNow works great - lots of nice features.
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jr

jakiyah robinson

June 24, 2025 Source: Trustpilot.com
The ease of use is very much…
The ease of use is very much appreciated. Even as someone who isn’t tech-savvy, I was able to figure things out in no time. I’ve been using this app to sign my lease and manage invoices. It’s convenient that it mirrors your docs from pc on mobile (it has a browser version too). My only issue is that sometimes opening files takes a bit longer than expected, but overall, it’s a smooth and convenient experience.
Read more
DN

Divine Naturalz

March 21, 2025 Source: Trustpilot.com
Exactly what I needed & The free trial is really free
Their free trial is exactly as it says it is-free. You can upload a document, very easily drag and drop if you want a signature, date, etc throughout your document. It sends it to all recipients and gives you a final copy. If I ever need to make files to be signed often I would come to SignNow to purchase a subscription! They even auto-generate a sort of CRM for you and organize tasks for yourself and others to do and has an inbox feature which I am not sure how it works but seems like it could be useful. They even have an option to notarize your documents. Very good experience. Just what I needed. Thank you!
Read more
C

Consumer

February 14, 2025 Source: Trustpilot.com
Ralp was awesome
Ralp was awesome! Quick and professional!
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HM

Hillary McKenzie-Grougan

February 6, 2025 Source: Trustpilot.com
Customer service is great.
Date of experience: February 06, 2025
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DN

D Navarra

December 20, 2024 Source: Trustpilot.com
very efficient customer service and…
very efficient customer service and also seemed bit less which is refreshing
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MM

Maiko Miyazaki

November 11, 2024 Source: Trustpilot.com
I had issue with my subscription bills…
I had issue with my subscription bills which I wanted to get refunded, support desk person was very understanding and helpful to act on my request
I really appreciate this support as I wasn't able to afford this.

Thanks so much!
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BJ

Bob Jennison

May 28, 2024 Source: Trustpilot.com
I believe it is too expensive and the company should pay for it
I believe it is too expensive
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AB

Abdul Basit Bonsu

May 27, 2024 Source: Trustpilot.com
It's so simple and easy to use
It's so simple and easy to use. Quite user-friendly and gets the job done!
Read more

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