Shipway Reviews

Very good panel, Excellent services

I am using Shipway for last 1 year and its help us a lot in our eCommerce business. Earlier we used to have tons of queries from our customers about the order status, but now there are reduced to almost nil

Very easy to use their services.

Keep up the good work

Scam Alert ! I am writing this to warn every Shopify seller to stay far away from this service. They are engaging in a complete bait-and-switch scam; they initially promised that I would be charged on a "per label" basis, but instead, they have been illegally deducting funds for every single order received on my Shopify store—regardless of whether I used their service to ship it or not! For example, I had 100 orders and only used them for 20 shipping labels, yet they charged me for all 100. This is an unethical and fraudulent practice designed to drain your bank account. To make matters worse, their support team is refusing to acknowledge this daylight robbery, offering a pathetic 4k refund while keeping the vast majority of my hard-earned money. It would literally be cheaper and more honest to hire a full-time staff member for 20k a month to handle manual processing than to let these thieves touch your business. Do not be misled by their sales pitch—they are unprofessional, unethical, and a total fraud! @ Giftoo

Extremely bad experience with Shipway delivery. The delivery person rang the bell and left the fragile parcel at the main door without waiting. The package was marked “Fragile – Handle with Care”, yet it was thrown and damaged, with clear foot marks on it.
When questioned, he responded rudely and arrogantly, saying delivery is his only job and damage is not his responsibility. Very unprofessional behavior.
Worst delivery experience. Completely disappointed.

Our experience with Shipway has been extremely disappointing and financially damaging.

Their courier partners continuously fail to deliver parcels and frequently mark false delivery attempts such as “consignee unavailable” without ever calling or visiting the customer. This has resulted in a rapidly increasing RTO percentage, angry customers, and significant losses for our business.

A clear example:
One parcel was shipped via Shipway using Delhivery AWB No. 35014917585620, which was falsely marked as consignee unavailable. We raised this issue with Shipway’s support team and managers, but no action was taken.
We later re-shipped the same parcel directly via Delhivery (AWB No. 8994610039454), and it was successfully delivered—proving the failure was entirely on Shipway’s side.

Despite repeated complaints, Shipway shows no accountability, no follow-up, and no resolution. They appear to be only processing shipments formally while avoiding responsibility for actual delivery performance. Even in previous cases like weight disputes, promised supporting images were never shared.

For businesses that depend on reliable last-mile delivery and accurate reporting, Shipway is not trustworthy. We strongly recommend avoiding Shipway if you want to protect your customer experience and reduce operational losses.

Fraud company - Do weight scam in courier business to loot sellers.