ShipVista Reviews

We have been very pleased with Shipvista.com. We are a small business and the program has saved us lots of time at the post office. It is easy enough for those who are not computer whizzes to be successful!

I have used Shipvista.com fairly often for several years. I used them recently and had no issues as always. I fine them very convenient and quick.

We had a really good experience for my team and I. The ShipVista Live Shipping Cost Calculator app on shopify help us to be able to show our customers real time rates at checkout. The team was easy to reach on both phone and email. I recommend them.

Dealt with Song Xing

I booked this transporter expecting what was quoted (multi-car open trailer / open transport) and a straightforward pickup/delivery process. Instead, the experience felt misleading and stressful.

They required a tow truck to load my vehicle at pickup, even though my vehicle left in running condition, and then attempted to pass towing costs onto me. I agreed to the first tow by phone under pressure because of the situation they created, but the whole process felt like I was being pushed into extra costs that were not clearly disclosed up front.

Communication was also unacceptable. I was given extremely short notice for pickup (minutes, not hours), then forced to make decisions under stress. I also received repeated phone calls during my work hours after I made it clear that email was the best way to contact me, which put my job at risk.

On top of that, there were payment issues on uShip, including a charge still attempting to process in USD even after I had already sent money for towing.

If you value clear communication, accurate quoting, and not being pressured into surprise add-ons, choose a different company.

I have an unused balance of $46.67 CAD in my ShipVista account. After I stopped using the service, the remaining balance stayed as SVCash with no option to withdraw.

I previously contacted ShipVista support and was informed that the balance is non-refundable. However, this means customers cannot withdraw unused funds even after they stop using the service.

I also filed a complaint with the Better Business Bureau (Complaint #24609812) requesting reconsideration. I am simply requesting a refund of the unused balance, but there is no way to withdraw funds from the account.