Scurri Reviews

Scurri is a fast and reliable SAAS-based label solution with a powerful rules-based engine which allows us to tailor our label creation to both country and SKU-based accuracy. Scurri is a time-saving investment and allows our business to grow with a multiple-carrier approach to omnichannel retailing.

Scurri needs to improve its overview reporting and user-based permissions which are too generic. We understand these changes are in current development and will be released shortly. We also would like to provide more information about our ERP to show the user and the time the label was created for greater transparency with our CS team.

Speak to them as they are very accommodating and willing to customise for your solution if there off the shelf integration does not quite fit.

We solved an issue where all labels were printing to a single packing station. Confusion, mis packs and time were all issues. Since adopting Scurri technology we are now user/pack station based label printing which has led to a 20% increase in pack speed at all our stations. All our operators have access to the software and can perform routine corrections to labels to allow the order flow to be optimised.

The team @ Scurri, from sales & account management to product development.

I have yet to experience this level of day-to-day support (if required) as well as product growth and implementation from any of my other contracts.

In 7 years, nothing as of yet which is why we have stayed and developed our Logistics alongside Scurri.

Customer service was brilliant for the 5 years we were with Scurri.

Seamless integration with Brightpearl and never had any problems with the connector.

The cost became too much as we moved to a shipping integrator built into our WMS.

Scurri was are label generator for multi-channel and multi-carrier business.

Scurri has streamlined our dispatch process massively. The warehouse team is no longer limited by manual dispatch labels or the speed of printing these. Scurri are fantastic at responding to any issues or queries that we have, making sure that are dispatch process is not held up by problems.

I don't have much to complain about with Scurri. Any problems that we have are solved in a timely fashion or if we have a larger scale issue or change that needs to be made, Scurri are always willing to listen and make changes were they can.

Scurri allows our customer service team to resolve customer order issues proactively. We can act before the customer contacts us through their reporting and insights. This has reduced the number of where is my order queries.

We worked with the team to integrate their software into our back office. Scurri has many configuration options and delivery firms set up, which means our exact requirements have been covered. This enables us to book deliveries across several different carriers quickly and easily. It works exceptionally well with our back office. It has saved time booking shipments/printing labels at the warehouse and provided us with real-time tracking information in our back office software.

We do not use the platform much as we have automated the process. I am sure more information is available that would provide insights, but it is not currently being used. This is no fault of Scurri, though!

The booking with multiple carriers, labels printing and information required to track deliveries are being passed back into our back-office software to provide a seamless solution.

The ability to set shipping rules, per supplier, by carrier is incredibly smart. It makes order processing a better experience and gets it right first time. It's always good to see new tech being implemented that supports the business to deliver an enhanced service as well as improve customer experience. It's crucial for businesses to manage order effectively and to ship fast.

Scurri's interface feels somewhat outdated. It would be good to see new features added more regularly. It would be useful to see additional reports and snapshots of time.

It's helping us process orders and assign shipments much faster than we did before. It's important for us to be on top of our game when it comes to customer experience.

Excellent communication from the Scurri team. It is great to be working with a business who are equally as ambitious as ourselves, looking to continuously improve the product.

In the year we have been working with Scurri, i haven't got anything i dislike about the system. For any issues we have had along the way, the team has been very helpful and quick in finding a solution or recommending another way to get around the issue.

Scurri has helped to solve a variety of problems with us. These have varied from courier issues, whether it be mapping to service queries, to more internal points such as Scurri's own system questions we have or improvements we would like to see.

Always respond to questions and requests, will deliver to any promisses made

None, they have not let us down on anything

Scurri have set up a new Ecommerce order management service for TPS in record time and with minimal issues.

The Scurri platform is very easy to use, Its very flexible and they are also quick to resolve any issues we have.

Currently, there is no direct Amazon integration.

It gives us the flexibility of multi carriers to allow us to offer different services for our clients.

Scurri has simplified our requirement for handling multiple Carrier accounts. As a company, they have worked with us and stretched their technology to fit our requirements.

I don't have any issues with the Scurri technology. The solution is fit for purpose. I wouldn't change it.

Scurri helps us manage multiple carriers and multiple carrier accounts