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Without having less knowledge of coding it's easy to build a chatbot with SAP Conversational AI. The NPL makes it more convenient and it can be build faster as it requires low-code. The best part is it supports all types of communication channels.
I haven't find anything to dislike about this tool. It's simple and easy to build with.
The requirements of customers are increasing day by day and to make the process automated and customizable for them the chatdots development and deployment is easy with SAP Conversational AI. To assist the the customers with their issues we are using chatbots to make process fast and simple.